Facilities Coordinator
Facilities Coordinator
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1 Vacancy
Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Facilities Coordinator
What this job involves
As part of our FM team reporting into the Facilities Manager we are looking to recruit a facilities co-ordinator whose focus will be on delivering exceptional workplace experience through face-to-face engagement proactive communication and exceptional customer service.
What your day will look like:
In this role you will be the first line go-to-person for all facilities related matters and an integral part of the Workplace team. Your key responsibilities will be :
- The first point of contact for all client enquiries and facilities issues tactfully and confidently setting expectations.
- Work in partnership with Facilities Floor Ambassadors to deliver an exceptional client experience.
- Ensure issues highlighted through routine site inspections or customer complaints are logged on the CAFM system and resolved in a timely manner.
- Conduct daily site walks to ensure flawless execution look out for defects and remediate any dangerous conditions immediately by raising facilities tickets.
- Be proactive in finding opportunities for improvement within the workspace.
- Ensure JLL CAFM system is checked daily and ensure all issues are completed within the defined Service Level Agreements (SLAs).
- Liaise and work collaboratively with colleagues (FM Engineering Cleaning & Front of House) and other vendors to support the functionality of the workspace.
- Monitor rectify and report Health & Safety near hits and incidents.
- Co-ordinate vendors ensuring all JLL H&S guidelines and processes are adhered to.
- Ensure prompt and accurate processing of purchase orders and invoice submissions on both JLL and Client financial management platforms.
Required Qualifications Skills and Experience
- Strong and excellent communication skills both verbal and written.
- Solid stakeholder management and organisation skills.
- Experience facilities/property management or a related field required.
- Professional efficiency with Microsoft Office and CAFM Systems.
- Sound knowledge of Health and Safety requirements within FM.
- Experience in managing vendors.
- IOSH or IWFM qualifications desirable.
This job description sets out key elements and responsibilities of the role but it is not intended to be exhaustive and does not constitute a contractual document. Duties may be changed to meet changing needs or circumstances.
If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
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Location:
On-site Birmingham GBRIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! If you require any changes to the application process please email or call 44(0) to contact one of our team members to discuss how to best support you throughout the process. Please note the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Required Experience:
IC
Employment Type
Full-Time
