Account Coordinator
Account Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Duties and Responsibilities
- Utilize our Transportation Management System (TMS) to enter all tracking and tracing information from the carrier and proactively deliver tracking updates
- Upload documents such as Proofs of Delivery (PODs) and Bills of Lading (BOLs) into customer portals
- Accept build and close loads in the TMS and on customer portals
- Update daily fuel surcharge in loads for customers
- Schedule all pickup and delivery appointments for loads
- Assist with customer communication and updates as needed
Knowledge and Skills
- Mastery of attention to detail
- Mastery of multi-tasking
- Comfortable using computer programs including the internet
- Above average typing level of at least 55 words per minute
- Superior organizational skills and time management
- Ability to remain calm under pressure
- Comfortable in a fast pace environment where no two days are the same
Experience and Qualifications
- High School Diploma required
- Bachelors Degree preferred
- Minimum of 1-year Customer Service Experience or Third-Party Logistics Experience A Plus
- 1-2 years of data entry experience preferred
- Previous Sales Experience A Plus
Required Experience:
IC
Employment Type
Full-Time
