Position Summary
The Temporary Office Support Pool is intended for qualified applicants to be called upon for appointments in any department on an as-needed basis of a limited duration. The appointment varies in classification salary and length (not to exceed 1040 hours within a 12-month period) and provide varying levels of general office clerical and secretarial support. Should your application be reviewed and you be selected for an interview you will be contacted by the department. Depending on departmental needs interviews may be conducted at any time while the Temporary Office Support Pool is open. OFFICE ASSISTANT : Performs a limited range of routine clerical/secretarial tasks in direct support of campus department or unit programs and operations. Employees in this class follow well-defined established work methods procedures and guidelines. Direct supervision is provided until tasks are learned at which time supervision becomes more general. OFFICE SPECIALIST 1: Performs a broad range of clerical/secretarial and records processing activities which require independent judgment and initiative in the application of business operations policies procedures and office technology. Typical work assignments may include varying amounts of record/document processing file maintenance volume word-processing mail handling public contact/information dissemination and basic bookkeeping. Incumbents determine the work methods and procedures used to complete assignments. OFFICE SPECIALIST 2: Performs a wide range of office support technical and minor administrative or business-related tasks in support of campus programs or operation of a remote or stand-alone unit or department within an office context. Assignments or technical functions may involve the use of numerous guides instructions regulations manuals and/or precedents. Duties are performed independently and often involve the completion of varied and unrelated assignments which the employee has exclusive or near exclusive control.
Physical Demands
N/A
Duties
Duties for Office Specialist 2: Secretarial/Administrative. Along with generalist functions typical tasks may include conference planning and coordination including arranging for dates speakers/presentations facilities publications/advertising conference materials and registration procedures; report completion including data gathering review analysis and providing recommendations; authoring initial or revised manuals related to unit or department programs or services including writing editing proofing and completing final drafts; coordinating program process/document flow from inception to completion (e.g. admission and tracking of students through a graduate program); creating / designing electronic and/or hard copy materials (e.g. web pages); making presentations to students faculty staff and/or the public; and coordinating academic/staff searches. Record Processing/Technical. Along with generalist functions typical tasks may include reconstructing account transactions (showing charges payments and adjustments) and resolving problems reconciling accounts (e.g. departmental/grant accounts) and tracking errors through FIS or a shadow accounting system; processing specialized records requiring reference to numerous guides regulations instructions manuals and/or precedents (e.g. institution personnel files financial aid files etc.) reviewing materials for proper completion and accuracy against manual and computer-generated reports. Information and Assistance. Responding to inquiries or requests for specific unit department or institution information regarding programs and services; explaining and clarifying rules processes and procedures to students staff faculty and the public; providing specialized information about services available. Business Functions. Identifying space and equipment needs; researching and ordering office supplies and equipment including FAX machines copiers computers and telephone equipment; maintaining inventory and service agreement records; arranging for office building and equipment repairs or services and coordinating office remodeling projects; managing the office budget and projecting personal services services and supplies and program budgets for the biennium.
Preferred Qualifications