Military-Affiliated Student Specialist
Military-Affiliated Student Specialist
Posted on :
27-06-2025
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1 Vacancy
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Job Description
Job Description
50% Student support and customer service
50% Educational benefits support
Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.
Work Schedule
Varies 8-5 M-F
Contact Information to Applicants
Anntwan Jones
Position Overview
The Military-Affiliated Student Specialist helps the Military-Affiliated Student Center (MASC) in its mission to serve as a centralized resource for the KU military-affiliated community. MASC specialists work at the centers reception desk helping to keep the center open welcoming students and their families answering calls and emails and helping MASC staff with various administrative duties and outreach.
Additional Candidate Instruction
A complete electronic application will include a cover letter and resume.
If you are using VA education benefits you will first be considered for VA Work Study.
Application deadline is7/25/2025.
Position Requirements
During the semester term of the appointment the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).
Employment Conditions
(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.
(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.
50% Student support and customer service
- Maintain the centers daily operations and physical appearance ensuring assigned duties/tasks are completed daily.
- Front desk duties including answering the main phone line welcoming visitors and guests and logging interactions.
- Complete a variety of projects including assembling information packets and other materials as needed.
- Assist with updating the website and/or social media as needed.
- Provide additional support to MASC staff as needed and directed; other duties as assigned.
50% Educational benefits support
- Provide basic information and support to VA and military TA benefits users and military-affiliated students.
- Help with VA benefits certification and other military-related benefits processing as needed.
- Support events and outreach efforts to military-affiliated students regarding benefits finances etc.
- Participate in regular staff training/development regarding benefits and services; attend required team meetings.
Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.
Work Schedule
Varies 8-5 M-F
Contact Information to Applicants
Anntwan Jones
- Experience with Microsoft Office applications such as Word Excel Outlook as demonstrated by information in resume and cover letter.
- Experience and/or strong interest in working with the KU military-affiliated community as demonstrated by resume and cover letter.
- Prior experience in an office/customer service setting.
- Experience working independently and efficiently; ability to complete tasks and assignments with minimal supervision.
- Confident interpersonal and customer service skillsas demonstrated in theapplication materials.
- Punctual and industrious work habits as demonstrated in theapplication materials
- Knowledge of military-affiliated benefits e.g. VA educational benefits MASC services etc.
Position Overview
The Military-Affiliated Student Specialist helps the Military-Affiliated Student Center (MASC) in its mission to serve as a centralized resource for the KU military-affiliated community. MASC specialists work at the centers reception desk helping to keep the center open welcoming students and their families answering calls and emails and helping MASC staff with various administrative duties and outreach.
Additional Candidate Instruction
A complete electronic application will include a cover letter and resume.
If you are using VA education benefits you will first be considered for VA Work Study.
Application deadline is7/25/2025.
Position Requirements
During the semester term of the appointment the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).
Employment Conditions
(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.
(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.
Required Experience:
Unclear Seniority
Employment Type
Student
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