ServiceNow Technical Consultant

Location: IN - Bangalore IN - Bangalore 24/7 Job-ID: 211715 Contract type: Standard Business Unit: IT Consulting

Life on the team

Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions. Established as one of the first ServiceNow partners in Europe and awarded the 2022 EMEA Elite Segment Partner of the Year we have grown a team with strong expertise across every aspect of the Now Platform. Our customers look to us for advice best practice and well-designed implementations. As well as to solve enterprise-wide process challenges by bringing great user experiences. We are expanding our team of Senior Technical Consultants and are seeking individuals who want to grow with us and progress to become Technical Architects. Through real-world experience and participation in the Certified Master Architect and Certified Technical Architect programs we offer abundant opportunities for our team members to develop their technical skills and gain client-facing experience.

What youll do

• Delivering high quality ServiceNow implementations based on business process requirements.
• Effective delivery of quality solutions using Computacenters methodologies and ensuring adherence to coding and design standards and generating technical documentation
• Increasing application operating efficiency and adapting to new requirements as necessary
• Keep up to date with current and future market developments technologies product and strategies.
• Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer.
• Recording qualification and questioning of customer requirements even in complex projects and in the case of unclear customer requirements and standards.
• Successful handover of technology to internal or customer support function
• well support you to Attain and retain ServiceNow Certifications and partner accreditations.

What youll need

• 8 years of experience in the ServiceNow Application Development
• Configure and customize ServiceNow applications and modules using scripting (JavaScript) workflow and other development techniques.
• Proven experience in configuring and customizing the ServiceNow platform and Expertise on 4-5 applications ranging from FSM & CSM SPM ITAM Now App Engine and Portals.
• Ability to provide technical leadership and support to Business Process Consultants.
• Responsible for leading technical implementations providing technical design lead and mentoring junior members of the team.
• Hands on Skills and/or experience in Web Technologies (e.g. Javascript SOAP/REST web services XML & JSON Seismic)
• Product line (CIS) accreditation preferred Certified or pursuing.
• Understanding of Software Development Lifecycle experience in Agile projects
• Open and friendly personality with ability to be customer facing.
• Be self-managing and capable of working alone or as part of a team.

Experience & Education:

• BE / BTech/MCA in Computer Science or related disciple
• Strong knowledge of JavaScript scripting and web development.
• Familiarity with ITSM processes and ITIL framework.

Certifications

• ServiceNow Certified Application Developer
• ServiceNow Certified Implementation Specialist - CSM SPM ITAM ITBM and others

About us

Computacenter is a leading independent provider of IT infrastructure services with about 20000 employees worldwide. We work at the heart of digitisation advising organisations on IT strategy implementing the most appropriate technology and managing our customers infrastructures.

We offer a friendly open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community

Were growing. Were hiring. We encourage. We empower. We support.
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