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Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

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Inviting applications for Assistant Manager AML/KYC
PEP and Customer Due Diligence Quality Assurance
In this role the shortlisted candidate will be responsible to review PEP screening and Customer due diligence alerts as well as potentially reviewing and supervising transactions and activities to resolve any AML red flag. This position may analyze customer relationships documentation activity patterns and transactions to detect potential suspicious activity through the monitoring systems to identify potential regulatory or terms of service violations by customer. Specifically when items have been identified to potentially be outside of encouraged norms the analyst will bring up to management cases requiring further investigation.
Responsibilities
Proven experience as Quality Analyst in AML/KYC domain and preferred CAMS/CFE certification.
Undertake Quality Assurance checks on both PEP Screening and customer due diligence
Evaluate and common areas and process deficiencies identified during quality checking to assist the development and improvement of the process
Identify any key risk areas and bring up to management
Review policies and procedures regulatory compliance training for compliance with applicable laws and regulations including OFAC/ HMT suspicious activity reporting (SAR) and KYC regulations
Support the development and continued improvement of the Quality Assurance process
Ensure high quality standards are maintained with timely and effective feedback to PEP screening and CDD analyst
Identifies areas of risk and make recommendations on operational improvements quality assurance and any additional training crucial to mitigate risk. Seeks ways to assist the organization in strengthening customer due diligence and PEP screening process remain compliant and improve efficiency.
Prepare and present weekly/monthly reports with root cause analysis will be a part of the business review
A Risk-Based Approach should be followed to select the sample sizes ranging from 100% to 20% over time & performance. Quality Teams can increase the sample size and perform enhanced quality review for the analyst or the process as a whole if the quality is below threshold.
Reporting of analyst wise scorecard with in depth defect analysis followed by corrective action plan!
Identifying any process gaps within the quality assurance review to make sure that areas of concern are addressed and resolved
Making sure processing is performed accurately and within an agreed turn-around time
Supervising and producing progress reports to identify failures trends and development needs analysis to make sure the PEP Screening and CDD community are building their knowledge and capability
Qualifications
Minimum qualifications
College degree/University degree or relevant KYC experience.
Meaningful experience in internal audit; quality control; risk management; operations/quality assurance within AML/KYC function.
Bachelors degree with meaningful experience of FCC proven track record
Good experience in MS-Office applications like Excel Word Power point Outlook etc.

Preferred qualifications

Previous experience in Financial Crimes and/or AML Investigations or Operational Risk
Experience with Retail Bank Portfolios
Experience completing Screening or Sanctions Reviews
Possess excellent PC and keyboarding skills
Ability to spell read write and comprehend English
Proficiency with Microsoft Office Products including Outlook Word and Excel
Ability to navigate and understand Excel spreadsheets including the use of pivot tables and slicers to prioritize and track work assignments
Willingness to rotate shifts as needed
Must possess procedure driven judgement in order to determine the best solution to an issue
Ability to apply concepts and organize work to ensure compliance timelines are met
Successful completion AML/KYC Analyst I Training and has been deemed knowledgeable and proficient in AML/KYC processes and procedures by the Client
Apply a strong understanding of the US Financial System including client spending patterns behaviors and Sources of Wealth
Assess data elements to evaluate and complete a KYC Record review for a client.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.