Manager, Student Wellness Services

Reporting to the Director Student Health & Well-Being the Manager Student Wellness Services provides strategic and operational leadership for the student health and wellness services including medical and mental health staff (nurses contract physicians counsellors health promoters) at all campuses to enhance student safety and well-being across the student lifecycle and in response to diverse student needs. The role includes leadership and planning overall budget review and responsibility service integration provision of clinical services to students through a culturally relevant and responsive lens operational management/administration (facilities equipment and employees) effective staffing team collaboration regulatory compliance with clinical standards and protocols and leading continuous quality and cost improvements. The role is very compliance driven and requires service innovation to meet the changing needs of our environment and the diversity of our students lived experience(s). The Manager builds and maintains exceptional partnerships and serves as an adviser to faculty staff and students in regard to physical and mental health care support services. The Manager works closely with Student Affairs Academic Faculties Student Union and contract physicians as well as other community partners such as local Public Health units and other community service providers.

What Youll Be Doing

• Managing operations of the student wellness services at all campuses including operations of Student Health Centres and Counselling & Health promotion operations;
• Providing leadership in the areas of service delivery excellence program development continuous improvement relationship management clinical supervision reporting and compliance; including recruiting records procedures and other employment related activities (e.g. administration of attendance management performance management and training requirements);
• Ensuring all regulated staff (nurses counsellors health promoters) demonstrate competency in their roles and are given the opportunity to continually enhance their competency by engaging in reflective practice and participating in both formal and informal PD opportunities:
• Supervising the Nurse Practitioner/Admin Lead to ensure appropriate staffing levels;
• Providing clinical and operational supervision to professional counselling staff ensuring appropriateness of mental health service delivery to students and compliance with regulatory obligations;
• Supporting the Director in ensuring health & well-being services at the College stay current in relation to all health related issues by working with Peel and Halton Public Health;
• Ensuring compliance of all legislative requirements and monitoring developments in health care as applied to individuals public or professional practice to ensure Sheridan compliance;
• Compiling monthly statistics reporting and documentation as required or requested by either Sheridan or the Ministry; Monitoring measurements to demonstrate the efficacy of programming;
• Collaborating to develop policies and operating procedure manuals and clinical guidelines for service staff; collaborating to develop a system to maintain inventory levels and security control of medical supplies (including: drugs vaccines minor equipment medical supplies etc.) and ensuring quality assurance programs relating to calibration and maintenance of equipment;
• Developing and implementing budgets (including building budget costing activities and monitoring/addressing variances); Optimizing financial performance and resource allocation;
• Managing equipment maintenance; Writing documentation and business cases for maintenance and Capital items; Overseeing inventory records for all equipment and materials;
• Establishing/enhancing strategic external and internal partnerships to support and enhance student well-being; Developing appropriate external linkages/partnerships with the community (e.g. local health facilities) medical community educational institutions to optimize health care at Sheridan;
• Remaining current on issues within the medical (nursing) field; Engaging in professional activities and associations at local provincial and national levels; Liaising (internally) with other members of Student Affairs other Sheridan departments and student services to facilitate coordinated and effective health service delivery; Building internal partnerships with Academic Faculties to understand their needs related to student well-being and to impart knowledge;
• Representing Health Services on Sheridan committees as required; Participating or designating and consulting with designate on Health and Safety Committee when applicable;
• Leading the strategic planning development and implementation of physical and mental health programs and initiatives including program evaluation program improvement and quality service with alignment to the strategic direction of Student Affairs department & Sheridan;
• Supporting the enhancement of Student Heath & Well-Being services at Sheridan;
• Supporting strategic implementation for Health & Well-Being Services based on institutional academic and Student Affairs plans and vision;
• Projecting future needs and formulating strategies consistent with projections;
• Serving as a consultant to all staff regarding student health;
• Performing other related duties projects and initiatives as required.

About You

You have a commitment to advancing equity diversity and inclusivity recognize and value the diverse and intersectional identities of our community and promote a sense of belonging.

You are a self-directed natural leader with a highly collaborative spirit which combined with your keen interpersonal and conflict-resolution skills empowers you to build positive and collaborative relationships lead develop and motivate staff create and maintain a positive organizational culture.

You exercise sound judgment diplomacy discretion and sensitivity to confidentiality and privacy and are able to handle stressful situations make decisions negotiate and handle all levels of conflict in a time sensitive environment.

You demonstrate a clear understanding of the role health and wellness plays in a post-secondary environment as well as awareness of current student physical and mental health issues and compliance mandates.

You have well-developed clinical skills especially in relation to mental illness/mental health issues and the ability to analyze and respond to complex student issues and health diagnoses using a supportive and holistic approach.

You are passionate about preventative health and wellness specifically program design and implementation of health services.

You have a keen interest in building relationships and partnerships with diverse groups.

You are an innovative creative and professional role model.

The successful candidate will also meet the following qualifications:

• Masters degree in Social Work Psychology Health Care Administration Public Health Nursing or other related discipline OR Bachelor of Science in Nursing degree with registration in Ontario of Nurses Ontario;
• Must be Registered Nurse with the Colleges of Nurses of Ontario or Registered Social Worker in good standing;
• 5 years relevant clinical experience in a student health care or community services setting driving clinical excellence and delivering high standards of client/patient care and clinical service.
  • Excellent knowledge of legislation and regulations associated with health services provision
  • Ability to collect analyze and interpret data and metrics for decision making purposes (evidence focussed)
  • Financial acumen and budgetary skills
  • Change leadership; Ability to develop and implement progressive improvement initiatives
  • Experience as a practitioner clinician educator and/or manager in a post-secondary setting and working with your adults will be considered an asset

Who We Are:

Every member of the Sheridan community is passionate about the transformational role we play in peoples lives. Our strategic plan Sheridan 2027: Forging the Future ( charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity diversity and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses were making meaningful strides towards developing an equitable and inclusive community.

For more information visit: Why Work at Sheridan

Other Details

Department: Student Affairs
Primary Work/Campus Location: Trafalgar (may be assigned activities at any Sheridan campus)
Work Categorization: Hybrid On-site at least 3 days/week
Reference #: J0625-0495
Employee Group: Administrative
Payband: NM
Salary Range: $99544 - $124429
Application Deadline: July 4 2025

Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations Anishinaabe Nation Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands and it is our collective responsibility to honour and respect those who have gone before us those who are here and those who have yet to come. We are grateful for the opportunity to be working on this land.

Sheridan values the diverse and intersectional identities of its students faculty and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity anti-racism and inclusion. As such we encourage applications from qualified candidates who have been historically disadvantaged and marginalized including those who identify as First Nations Mtis and/or Inuit/Inuk Black members of racialized communities persons with disabilities women and/or 2SLGBTQ.

Sheridan is committed to accessibility for persons with disabilities. If you have any application interview or workplace accommodation requests please contact Human Resources.

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire we require official confirmation of educational credentials and Canadian equivalency assessments if applicable.