Back Office Support Voice and Non Voice | Open to Fresh Graduates
Back Office Support Voice and Non Voice | Open to Fresh Graduates
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0-1years
PHP 20000 - 30000
1 Vacancy
Job Description
Join Our Team as a Backoffice Agent!
About Us:
Responsibilities:
- Respond promptly to both emergency and non-emergency calls ensuring accurate documentation of critical information.
- Coordinate with internal departments and field units to address issues and facilitate efficient resolutions.
- Monitor driver rosters track deliveries and maintain communication to optimize routing and performance.
- Prioritize incoming calls based on urgency ensuring timely response and effective resolution.
- Maintain and update detailed call logs and records for future reference and analysis.
Requirements
You ll be a great fit if you have:
Open to fresh graduates (Bachelor s degree in Business Administration Logistics Supply Chain Management is a plus)
Good English communication skills
Intermediate proficiency in Microsoft Excel (e.g. navigating spreadsheets using formulas)
Willingness to work on a graveyard shift schedule
Openness to work onsite at our Eastwood Quezon City office.
Nice to have:
Experience in customer service operations back office or logistics from any industry.
Benefits
Why you ll love working with us:
4 days work week with 3 consecutive days off.
Competitive pay
Join us as a full-time freelancer take ownership of your work while managing your own taxes and statutory contributions.
Paid training provided.
Opportunities for growth and development.
Opportunity to work in a dynamic and friendly environment.
Strong English communication skills (B2 or C1 preferred) Experience in customer service, operations, back office, or logistics Proficiency in MS Office, especially Excel (Intermediate to Advanced)
Education
Bachelor's
Employment Type
Full Time
Company Industry
Freight and Package Transportation / Transportation / Logistics /
