Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are currently seeking a detail-oriented and customer-focused Customer Service Representative to join our team in New Orleans LA. In this role you will be the first point of contact for customers handling inquiries providing product information and resolving issues efficiently and professionally. Your ability to communicate clearly and deliver top-tier support will be essential to the success of our customer relationships.
Responsibilities
Answer incoming calls and respond to customer emails in a timely and professional manner
Provide accurate information about products services and company policies
Resolve customer issues with empathy and efficiency escalating when necessary
Maintain detailed records of customer interactions using our internal systems
Collaborate with internal departments to ensure customer satisfaction
Follow up with customers to ensure their issues are resolved
Qualifications :
Qualifications
High school diploma or equivalent (Associates degree preferred)
Previous experience in customer service or a related field
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to work independently and in a team environment
Proficiency in Microsoft Office and basic CRM systems
Additional Information :
Benefits
Competitive salary ($43000 $48000 annually)
Growth and career development opportunities
Skill enhancement and training programs
Supportive and inclusive team culture
Full-time schedule with consistent hours
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
