Associate Director, Business Process Owner (Hybrid)

The Business Process Office is comprised of Business Process Owners (BPOs) who are accountable for the definition health and performance of Clinical Sciences key end-to-end processes. The BPO partners closely with various process stakeholders to ensure alignment of people process and technology and are responsible for the performance of key end-to-end processes in realizing their objectives as measured by process indicators and are empowered to identify and champion improvements.

Responsibilities:

Process Improvement: As assigned; accountable for delivering process transformations and continuous process improvement.

• Lead and deliver transformation projects as assigned and chartered.
• Use established methods to diagnose the current state of a process and identify pain points and improvement opportunities.
• Use established process improvement tools to identify and implement countermeasures that improve process efficiency quality and/or compliance.
• Establishes process strategy objectives and long-range roadmap with input from key stakeholders (including business and IT); identifies facilitates/implements process changes
• Network internally and externally.

Process Management: As assigned accountable for process performance oversight process-related decision-making and all process-related maintenance activities. Additionally partner closely with the functional area management and subject matter experts (SMEs) for the assigned process(es) who are responsible for process content outputs and quality.

• Publish and manage L2/L3 process maps and time standards
• Responsible for Quality System Process and Procedure documents
• Accountable for Best Practice Guidelines. Curate process knowledge repositories.
• Define and manage key compliance and performance indicators / metrics.
• Accountable for management review (i.e. SMORES) content. Facilitate periodic Operations reviews with stakeholders.
• Perform periodic process physicals and self-audits; is always aware of the health of assigned processes and areas needing additional improvement. Has a continuous improvement mindset.

This role is a hybrid role located at our Lake County IL headquarters.

Qualifications :

• Bachelor degree required Bachelors of Science preferred
• Master of Business Administration (MBA) preferred
• 8 years professional experience required with BS (5 with Masters 3 with PhD)
• 5 years dedicated process management and continuous improvement experience required
• Lean or Lean Six Sigma certification preferred Lean Bronze or LSS Black Belt preferred
• Track record of delivering impactful transformative change required

Additional Information :

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: 

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location and we may ultimately pay more or less than the posted range. This range may be modified in the future.

• We offer a comprehensive package of benefits including paid time off (vacation holidays sick) medical/dental/vision insurance and 401(k) to eligible employees.

• This job is eligible to participate in our short-term incentive programs. 

• This job is eligible to participate in our long-term incentive programs

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission incentive benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole and absolute discretion unless and until paid and may be modified at the Companys sole and absolute discretion consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more visit  & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

No