Rental Clerk - Jaguar Houston North
Rental Clerk - Jaguar Houston North
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Job Description
Summary:
The Rental Clerk will be the friendly face of our service-loaner desk and will greet clients match them with the right vehicle and handle all contracts inspections and payments. With keen attention to detail and a customer-first mindset theyll keep the loaner fleet organized and the guest experience running smoothly in our fast-paced dealership.
Duties & Responsibilities
- Greet service guests verify reservation details and match them with an appropriate loaner vehicle.
- Complete loaner contracts explain terms capture drivers license/insurance and secure signatures.
- Conduct quick but thorough walk-around inspections (pre- and post-rental); document damage and mileage in the DMS.
- Track fleet inventory and availability; alert Service Advisors when stock is low or vehicles are overdue.
- Collect fuel mileage damage and cleaning charges at return; reconcile payments and post to RO.
- Coordinate timely vehicle prep (fuel wash detailing) with porters or vendors to keep turnaround tight.
- Make follow-up calls/texts for overdue returns service appointment reminders and CSI surveys.
- Cover the cashier desk as neededprocess payments print receipts and close out repair orders.
- Generate daily/weekly loaner utilization and damage reports for Service Management.
- Help enforce loaner policies with Service Advisors and coach them on correct loaner-vehicle billing.
Qualifications :
- 1 year of hands-on experience in an automotive rental desk dealership loaner program or major rental-car company.
- Working knowledge of rental contracts vehicle inspections and customer-payment collection.
- Strong data-entry skills in a DMS rental software or similar system.
- Professional upbeat communicator.
- Willingness to stand walk the lot and lift up to 25 lbs during vehicle checks.
- Must be authorized to work in the USA
- Must be willing to undergo pre-employment compliance requirements: Drug testing background check MVR.
Additional Information :
Compensation (Hourly):
- $17.00 / hour
Schedule:
- FULL TIME
- Sundays Always Off
- Saturday Availability Required
Perks & Benefits:
- Medical Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off that Grows with You
- Sundays Always Off
- Closed on Thanksgiving & Christmas
- Employee Pricing on Purchases & Leases
- Free & Discounted Gym Membership Options
- Exclusive Travel Deals on Hotels Rentals & Airfare
- Career Growth in a Fortune 500 Company
All your information will be kept confidential in accordance with EEO guidelines
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
