Ingram Content Group (ICG) is hiring an Operations Supervisor to support our Distribution team in Jackson TN. The Operations Supervisor ensures the efficient operation of shift(s) and/or department(s) in a warehouse distribution environment.
Want to join a key team that helps the world read
At Ingram the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training education and accident prevention programs. Process Improvement is another core value and through innovations such as voice and Radio Frequency (RF) technologies as well as feedback from our associates we work toward constant improvement.
The world is reading and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence collaboration innovation we cant wait to meet you!
Schedule:
- Monday-Friday 6am-2:30pm (overtime as needed)
What Youll Need:
- HS Diploma or GED
- 3 years experience in a fast paced high-volume warehouse or related industry environment
- 2 years of leadership experience
- 6 months work experience which included walking standing lifting/carrying pushing/pulling gripping/grasping bending squatting/kneeling twisting/turning climbing crawling reaching above shoulders typing/keyboard
Preferred Skills:
- Strong prioritization and organizational skills with the ability to manage multiple tasks in a fast-paced environment
- Meticulous attention to detail to ensure operational accuracy and efficiency
- Excellent written and verbal communication skills; able to interact effectively with both internal teams and external partners
- Collaborative team player with a relationship-focused approach; able to build and maintain strong connections with team members leadership and cross-functional departments
What Youll Do:
- Identify organize plan and allocate resources
- Acquire and analyze relevant information about shift performance indicators
- Identify issues/processes that deviate from standards and take necessary action
- Engage associates assigned to the area
- Maintain appropriate Payroll records including daily input in KRONOS
- Provide input into Operations related status reports and use standardized reports
- Interview and select associates for hire and/or promotion
- Train or oversee the training of newly hired associates
- Conduct or oversee process update training of all associates as changes are implemented
- Analyze staffing needs and delegate work based on volume requirements in assigned departments.
- Issue progressive counseling (up to including termination) to associates for performance below minimum expectations
Hiring Salary Range: $63945k - $80849k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicants education experience knowledge skills and abilities geographic location as well as internal equity and alignment with market data.
Additional Information :
Perks/Benefits:
- Work in an AIR-CONDITIONED production environment!
- A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans HSA Vision Dental and Health Care FSA.
- 15 vacation days & 12 sick days accrued annually and 3 personal days
- 401K match Life and AD&D Employee Assistant programs Group Legal & more
- Encouraged continued education with our tuition reimbursement program
- Financial and in-kind opportunities to engage with non-profits in your community
- Company match program for United Way donations
- Volunteer opportunities and in-kind drives for non-profits throughout the year
- Casual Dress Code
The world is reading and Ingram Content Group (Ingram) connects people with content in all forms. Providing comprehensive services for publishers retailers libraries and educators Ingram makes these services seamless and accessible through technology innovation and creativity. With an expansive global network of offices and facilities Ingrams services include digital and physical book distribution print-on-demand and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC Ingram Publisher Services LLC Lightning Source LLC Ingram Library Services LLC Tennessee Book Company LLC Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age work related mental or physical disability veteran status sexual orientation gender identity or genetic information.
Remote Work :
No
Employment Type :
Full-time