Solution Architect | ServiceNow Platform | Enabling Functions
Solution Architect | ServiceNow Platform | Enabling Functions
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1 Vacancy
Job Description
We are in the process of transforming our digital capabilities by integrating core business processes people data and technology. This transformation is crucial for IKEA to evolve as an exceptional home furnishing retailer in the future. Our journey requires passionate individuals who embrace change dare to question and aspire to make a difference. If that describes you come join us. Together we can achieve great things!
About the area
Inter IKEA Group is organized into three core businesses Range Supply and Retail Concept along with five enabling functions. Together we contribute to IKEAs success and share responsibility for the franchise offer.
The Enabling Functions lead key common activities and networks across Inter IKEA Group and address specific needs for our core businesses. These functions include Operations Management Business Performance & Support Communication Sustainability and People & Culture.
About the job
As a ServiceNow Platform Solution Architect you will play a pivotal role in designing governing and scaling the ServiceNow platform architecture across Inter IKEA Group. This position is essential for ensuring a well-structured resilient and future-ready ServiceNow platform that supports our organizations growing and evolving digital will lead platform-wide architectural decisions establish governance models and ensure that platform capabilities align with business needs across all functions while remaining out-of-the-box. This presents a unique opportunity to shape the delivery of digital services at scale making a real difference for thousands of co-workers and millions of customers.
About you
You are passionate about leveraging technology to solve complex problems and thrive in dynamic environments where collaboration innovation and impact are central to the mission. You enjoy driving architectural discussions defining best practices and aligning stakeholders across business and IT domains.
In this role youll lead the platform architecture vision and ensure the consistency security and scalability of solutions built on ServiceNow. Youll collaborate closely with the Platform Manager Product Owners development teams and key stakeholders across IKEA to support the platforms adoption and evolution.
To succeed in this role the following knowledge skills and experiences will be valuable:
- In-depth experience designing and governing ServiceNow platforms in large-scale complex environments
- Demonstrable expertise in platform architecture across ITSM ITOM ITAM HRSD SecOps IRM CSM Source to Pay and custom apps modules
- Proven ability to establish and enforce platform governance guardrails and best practices
- Strong knowledge of ServiceNow architecture frameworks performance design data modeling and integration methods (REST/SOAP APIs MID Servers)
- Proficient in collaborating with senior stakeholders and aligning technology strategies with business goals
- Ability to communicate technical decisions clearly to non-technical stakeholders
- Excellent English language skills
- Experience working for or with an IKEA company is a plus
- ServiceNow Certified System Administrator (CSA) and certifications like CIS for ITSM IRM HR S2P etc. and Certified Technical Architect (CTA) preferred
- A strategic mindset and structured approach to problem-solving and communication
Additional Information :
This role is full-time (40 hours per week) and based in Delft Netherlands. This position sits within the Operations Management function and reports to the Platform Manager. If you would like to know more about the role please connect with
At IKEA we are looking for people who believe everyone deserves a seat at the table. Youre welcome no matter where you come from what you believe or what you look like. We dont even care how you have furnished your home. Were interested in you simply because you are you.
Even if your experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway. We believe that peoples diverse perspectives backgrounds and personalities make us better at understanding our customers dreams and needs. At IKEA were all part of the same project.
If you have a special need that requires accommodation in the recruitment process just let us know.
Are you interested Submit your CV and tell us why you would be a good fit for this role in English by July 4th 2025.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
