Digital Campaign Specialist - Hybrid role
Digital Campaign Specialist - Hybrid role
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Job Description
You are a dynamic savvy media professional who can dive in and immediately add value by increasing client investment in our house of brands. Your professional demeanor and highly developed interpersonal and communication skills make you an expert in building relationships with external clients as well as driving cross-functional cooperation with internal teams. You can prioritize multiple complex projects whether they call for strategic vision or deep statistical analysis. You thrive in a fast-paced constantly changing environment and leverage a highly resourceful and accountable can do mindset to overcome day-to-day obstacles and challenges.
What You Will Do
You will serve as the advertisers primary post-sale point-of-contact for all campaign-related inquiries - from start to finish of the campaign lifecycle - by owning tasks and leveraging support teams. This includes but is not limited to the following:
- Serve as the primary post-sale point-of-contact for clients in a designated book of business.
- Oversee campaign setup and creative submission via partner teams.
- Oversee project management fundamentals including workback schedules project plans kick-off calls and client updates.
- Act as the project lead with internal and external teams assessing potential roadblocks and providing solutions.
- Monitor and influence campaign delivery troubleshoot delivery issues and regularly provide optimization and up-sell opportunities across platforms.
- Author and present strategic reports campaign wrap-ups and/or Quarterly Business Reviews to client(s).
- Lead optimization recommendations for existing clients.
- Foster deep client relationships through a consultative solutions-selling approach.
- Focus on client retention growth renewal and client satisfaction.
- Advanced understanding of all Torstars advertising products internal systems and partner teams to accurately respond to client requests; including billing inquiries campaign performance delivery inquiries pixel troubleshooting etc.
- Share skills and knowledge with fellow team members while building productive internal and external working relationships to drive business results.
- Maintain and grow proficiencies in the digital marketing space.
This position comes with a 100% paid benefit plan (health and dental) 3 weeks of paid vacation time each year (pro-rated based on your start date) and a defined benefit pension plan.
Qualifications :
- 3 years of sales/marketing experience; digital advertising experience strongly preferred
- A background working with in a client services role
- Excellent written communication compelling presentation skills
- Computer fluency including advanced knowledge of spreadsheets (MS Excel) word processing (MS Word) Google suite and CRM systems
- Exceptional time management organization and prioritization skills
- An inquisitive analytical mindset with the desire to solve problems
- Capability to grow and prosper in an ever-changing complex environment
- Ability to function equally well independently and as part of a team
Additional Information :
AODA
Torstar Group of Companies is committed to providing an inclusive and barrier-free recruitment process ensuring equal access to employment opportunities for candidates including persons with disabilities. In compliance with Accessibility for Ontarians with Disabilities Act and Ontario Human Rights Code we will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process please notify the hiring manager upon scheduling the interview of your requirements.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
