Position: Sales Specialist & Facility Support Location: D1 Training Alliance Alliance Town Center Fort Worth TX Reports To: Sales Manager
About D1 Training Alliance
At D1 Alliance were more than a gymwere a community of athletes coaches and families united by a mission to train with purpose. Whether its a youth athlete chasing a scholarship or an adult looking to push past their limits we deliver world-class training in a supportive high-energy environment. This position plays a vital role in that mission. As the first and last face every member sees you are the heartbeat of our facility.
Role Summary The Sales Specialist & Facility Support is responsible for creating a welcoming professional and energetic first impression for every guest and member. You will manage daily operations at the front desk provide outstanding customer service assist with sales inquiries and ensure the facility is clean stocked and ready for every workout. This is an ideal role for a reliable upbeat and organized individual who thrives in a fast-paced team-oriented environment.
What Youll Do
Customer Experience
Greet every member and guest by name with enthusiasm and professionalism
Answer in-person and phone inquiries with clarity and positivity
Maintain a consistent high-energy presence regardless of external distractions
Build authentic connections while keeping conversations professional and concise
Daily Front Desk Operations
Complete opening and/or closing checklists
Manage check-ins via iPad kiosk before every workout
Keep the front desk and lobby clean and organized
Monitor and respond to voicemails emails and social media messages
Process transactions in MindBody for gear snacks and drinks
Facility Support
Ensure bathrooms are stocked and cleaned throughout the day
Keep cleaning stations and workout areas prepped and ready
Restock shelves gear displays and the fridge with snacks and drinks
Walk through the facility to ensure its tidy and safe for members
Sales & Communication
Greet VIP guests / members
Ensure member/client waivers and profiles are complete
Use call scripts to call prospects who have inquired about our servuces
Respond to social media and text messages support membership inquiries
Accompany new prospects to the appropriate team member upon arrival
Assist with social media content collection (as directed)
What Were Looking For
Punctuality & Reliability: You show up on time every time. Reliable transportation is a must.
Energy & Attitude: You bring positivity consistency and a calm professional demeanoreven under pressure
Work Ethic: You take ownership of your responsibilities and are willing to help teammates when needed
People Skills: You remember names smile often and enjoy building real connections
Communication: You speak clearly professionally and know how to politely excuse yourself from small talk to stay on task
Multi-tasking Ability: You manage multiple responsibilities without losing focus or missing details
Why This Role Matters Youll set the tone for every member experience. From a clean bathroom to a warm welcome your work ensures that our facility runs smoothly our members feel valued and our brand continues to grow. This position also serves as a stepping stone to other roles within our growing organizationideal for someone whos passionate about fitness and looking to build a long-term career in the industry.
Compensation This is an hourly non-exempt role. Youll also have the opportunity to earn commissions for completed appointments and closed sales offering strong income potential for sales support specialists who consistently drive results and add value.
Join the D1 Alliance team and help us build something specialone workout one welcome and one smile at a time.
Compensation: $15.00 - $17.00 per hour
D1 Training is a rapidly growing fitness franchise with over 80 facilities open and more than 180 in development. At D1 Training we are committed to inspiring and motivating athletes to achieve their goals through science-backed results-driven training. We focus on training the entire body as a unit to maximize performanceno gimmicks no fads just proven techniques used to develop the worlds top athletes. Every workout follows a structured 8-week training cycle meticulously designed and backed by sports science to deliver real measurable progress. What started as a program for aspiring youth athletes has evolved into comprehensive training for adults and teams helping individuals at every level push toward their full potential.
D1 Training Alliance is a premier veteran-owned athletic training facility located in Alliance Town Center in Fort Worth TX. Owned and operated by a former athlete andU.S. Marine Corps veteran our facility offers elite-level strength speed and agility training for youth athletes adults and teams.
At D1 Training we live by the philosophy of Iron Sharpens Iron (Proverbs 27:17) creating a supportive high-energy environment where athletes and fitness enthusiasts challenge and elevate one another. Whether youre an elite competitor weekend warrior or just starting your fitness journey D1 Training Alliance provides expert coaching top-tier equipment and a structured science-backed approach to help you reach your goals.
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