Ophthalmology Surgical Coordinator
Ophthalmology Surgical Coordinator
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Job Description
Accurately completes patient registrations in an efficient professional and customer-oriented manner.
Records patient demographic information into scheduling system and ensures times procedures and surgeons names are complete and accurate.
Gathers and reviews all relevant data including fee quote sheets and documents to ensure correct reimbursement is obtained for departments services.
Coordinates daily OR schedule as directed by service administrator/manager.
Meet with patients to discuss timeline of pre-op/post-op and surgery what to expect and how to prepare (e.g. - hold blood thinners stop wearing contact lenses arrange rides etc)
Post cases to the OR with all necessary equipment and special instruments/instructions specific to surgeon.
Create prep for case and place orders for all pre-op and post-op appointments.
Major functions for subspecialty-specific cases:
o Melanoma cases: create launch email and send to Proton Institute or Radiation Oncology with patient information diagnosis tumor size/thickness and projected imaging and surgery date(s); coordinate OR time for Ocular Oncologist and Radiation Oncology surgeon around OR block time and ordering of Radiation seeds (time-sensitive) monitoring and following up on patient appointments seed status care hotel reservation and OR block time
o Cornea cases: Order tissue in advance and watch for tracking notifications from the Eye Bank making sure tissue has arrived for case
o Create Intraocular Lens list keeping track of special order premium IOLs sending fee quotes for out-of-pocket fees
Quality assurance: check cases adjust lineups for surgeons OR days (send to OR) check for E-consents and preop surgical orders
Responds to phone calls from patients physicians medical staff and peers and determines the urgency of the situation and then suggests appropriate referrals based on workflow.
Observes policy & procedures to protect patients privacy & rights as a patient in compliance with HIPAA & all relevant laws regulations & standards.
Uses good judgment & initiative communicates effectively & adapts to variations in workloads assignments & inter-personal situations as needed.
Formulates and maintains effective working relationships with peers and management and functions as an effective team member.
Also responsible for projects and assignments as assigned by the Operations Administrator or Manager.
Qualifications
EDUCATION: Associate degree Bachelors degree preferred
EXPERIENCE: (2) years of surgery scheduling experience or (2) years ophthalmic tech experience
Multitasking and great attention to detail are a must in this role.
COMPETENCY: Demonstrates knowledge of ophthalmic surgery scheduling. Demonstrates knowledge of and proficiency in preparation of scheduling of various surgeries.
JOB KNOWLEDGE: Detailed knowledge of the ophthalmic subspecialties; ability to function at a skilled level.
ADDITIONAL CONSIDERATIONS: Ability to work well with patients surgeons and colleagues; pleasant behavior; stands/walks on job.
Required Experience:
IC
Employment Type
Full-Time
