Summery
We are looking for a Technical Lead to manage the implementation and technical execution of ServiceNow Governance Risk and Compliance (GRC) modules including Risk Management Policy and Compliance Audit Management Third-Party Risk Management (TPRM) and Business Continuity Management (BCM). This is a hands-on leadership role requiring deep technical knowledge of the ServiceNow platform and the ability to lead a team of developers and work with business stakeholders.
Key Responsibilities
- Lead technical design and architecture of ServiceNow GRC modules.
- Translate business requirements into secure scalable ServiceNow solutions.
- Drive configuration scripting and integration efforts.
- Conduct code reviews ensure best practices and maintain high-quality standards.
- Collaborate with cross-functional teams including risk compliance security audit and IT.
- Lead agile ceremonies (standups planning retros) and manage sprint deliverables.
- Mentor ServiceNow developers and administrators.
- Troubleshoot complex issues and provide ongoing technical support.
- Monitor platform performance and identify opportunities for optimization.
Qualifications :
- 7 years of hands-on ServiceNow development experience.
- 3 years working with ServiceNow GRC modules.
- Demonstrated experience as a technical lead in GRC implementations.
- Strong knowledge of JavaScript Glide APIs Flow Designer and IntegrationHub.
- Proven ability to manage technical teams and complex deployments.
- Excellent communication leadership and stakeholder engagement skills.
- Familiarity with data governance and regulatory frameworks.
Preferred Certifications
- ServiceNow Certified Implementation Specialist Risk and Compliance.
- ServiceNow Certified Implementation Specialist BCM.
- ServiceNow Certified Application Developer.
- ServiceNow Certified System Administrator.
- ITIL v4 Foundation (preferred).
- CRISC or equivalent GRC/security certification (a plus).
Additional Information :
Business Unit: Cyber Trust BU
Level: Senior - Managerial Level
Remote Work :
No
Employment Type :
Full-time