Supervisor-Patient Access
Supervisor-Patient Access
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
General Summary
Supervises the day-to-day operations of their assigned Patient Access department. Monitors and supervises the department specific workflows in accordance with organizational policy. Monitors and supervises the work activity of assigned staff.
Responsibilities
Duties and Responsibilities
Essential Functions:
- Ensures that the department functions run efficiently and effectively by overseeing day to day functions scheduling staff and expediting problems.
- Ensures accurate financial and demographic information has been obtained and properly entered into the appropriate records.
- Coordinates with medical/clinical and administrative staff to ensure appropriate arrival registration and pre-service responsibilities of patients and compliance with third party payers and other regulations are complete.
- Supervises Patient Access department responsibilities.
- Develops revises and maintains area specific policies and procedures evaluates and monitors goals and objectives promotes LDMS standards for process improvement and quality assessments and monitors safety environmental and infection control standards.
- Promotes the active engagement of all employees and supports recognition of staff accomplishments.
- Investigates and follows up on SRS/CRS and reports from patients and department concerns auditing when necessary.
- Oversees the reporting process for their assigned Patient Access department. Resolves errors exceptions and unreconciled items promptly.
- Plans conducts and supervises assigned projects.
Common Expectations:
- Selects trains/orients assigns staff evaluates performance on a monthly/quarterly and annual basis prepares and/or assists with work schedules provides training and continuing education of staff and initiates/makes recommendations for personnel actions.
- Enhances professional growth and development through participation in educational programs current literature in-service meetings and workshops.
- Attends meetings as required.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
Qualifications
Qualifications
Minimum Education:
- High School Diploma or GED Required
Work Experience:
- 2 years Supervisory experience. Required
Knowledge Skills and Abilities:
- Excellent communication interpersonal supervisory and computer skills.
Benefits Offered:
- Comprehensive health benefits
- Flexible spending and health savings accounts
- Retirement savings plan
- Paid time off (PTO)
- Short-term disability
- Education assistance
- Financial education and support including DailyPay
- Wellness and Wellbeing programs
- Caregiversupport via Wellthy
- Childcare referral service via Wellthy
Required Experience:
Manager
Employment Type
Full-Time
