Sales Manager Grosvenor Square

LONDON MARRIOTT HOTEL GROSVENOR SQUARE PROUDLY MARRIOTT UNIQUELY GROSVENOR SQUARE

Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood minutes from Oxford Streets world-class shopping Hyde Park and iconic landmarks our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill or sample modern fare at Lucky Cat by Gordon Ramsay an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair London at our hotels 1920s-inspired award-winning speakeasy bar The Luggage Room. Discover 12109 square feet of high-tech recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square cant wait to welcome you to are part of Marriott International the worlds leading award winning hospitality company with more than 7000 properties across 130 countries and territories your career journey with Marriott. Your 5-star experience awaits.

We are now recruiting for a dynamic and passionateSales Manager to join our magnificent five-star luxury hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to enjoy crafting bespoke journeys for you.

ARE YOU ELIGIBLE TO WORK IN THE UK

A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the homeOffice website for more details.

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration Marketing Hotel and Restaurant Management or related major; 3 years experience in the sales and marketing or related professional area.

OR

4-year bachelors degree in Business Administration Marketing Hotel and Restaurant Management or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

Works collaboratively with off-property sales channels to ensure sales efforts are coordinated complementary and not duplicative.

Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls entertainment FAM trips trade shows etc.

Develops relationships within community to strengthen and expand customer base for sales opportunities.

Manages and develops relationships with key internal and external stakeholders.

Provides accurate complete and effective turnover to Event Management.

Managing Sales Activities

Participates in sales calls with members of sales team to acquire new business and/or close on business.

Executes and supports the operational aspects of business booked (e.g. generating proposal writing contract customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

Identifies new business to achieve personal and location revenue goals.

Understands the overall market - competitors strengths and weaknesses economic trends supply and demand etc. and knows how to sell against them.

Closes the best opportunities for the location based on market conditions and location needs.

Gains understanding of the locations primary target customer and service expectations; serves the customer by understanding their business business issues and concerns to offer better business solution.

Providing Exceptional Customer Service

Supports the companys service and relationship strategy driving customer loyalty by delivering service excellence throughout each customer experience.

Services our customers in order to grow share of the account.

Executes and supports the companys customer service standards.

Provides excellent customer service consistent with the daily service basics of the company.

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

WHAT WE CAN OFFER YOU:

A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self.

• Competitive Salary 31days holidays including bank holidays
• Accommodation Service Charge after successful completion of probationary period.
• Private Medical via AXA
• Discount in Gordon Ramsays Bar & Grill and The Lucky Cat
• Length of service rewardsand invitations to recognition events
• Monthly/yearly recognition schemes
• Extensive training both internally and externally
• World-class career opportunities internationally within Marriott hotels tailored to your specificneeds.
• Heavily discounted room rates for you & friends and family - why not we are after all the largest hotel company in the world!
• Professional learning and development opportunities - because a fulfilling career is so much more rewarding
• Complimentary meals on duty
• Complimentary dry cleaning - we do like to make an impression!
• Complimentary use of Gym - because your wellbeing is a priority for us!
• Annual parties Christmas lunches Summer BBQs and Easter celebrations
• Pension schemeto help you save for the future.
• Access to major high street discounts so you can treat your friends andfamily.

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