Are you looking for a highly visible role working across multiple teams with the opportunity to have a significant impact If so then keep reading as this could be the role for you!
Customer Purchase Journey (CPJ) team at Amazon forms the backbone of multiple commerce experiences like Classic Retail Alexa Shopping Prime Now Amazon Fresh to name a few. We own the CX and services that power the discovery and selection of products services and delivery options tailored to the customers unique location which then enables them to build their Cart Checkout review their order via Thank You Page and ensure timely post order processing and refunds processing. Our goal is to enable rich and low-latency experiences for the customer throughout their shopping journey.
We are looking for a Principal Product Manager - Technical in the CPJ product team. The role will be responsible for working across many high visible product areas while developing & executing a vision that balances forward looking trends in large scale data processing machine learning and data science with the immediate needs of customer journey in the eCommerce space.
Key job responsibilities As a Principal Product Manager-Technical in the CPJ Products team you will lead both front-end and back-end product areas across the purchase journey. Key responsibilities include: * Be the voice of the customer - you are in the drivers seat for steering the end-to-end vision across product areas using the working backwards processes and supporting AB experimentation mechanisms. * Define and improve metrics to gain insight into the customer experience and track progress towards goals. * Influence tech partners to ensure our architectural decisions align with customer needs. * Partner with teams like Delivery Experience Prime Fulfillment Returns and Refunds Customer Service (and more) to deliver on your roadmap. * Collaborate with hundreds of partner teams that innovate across our services gaining insight into Amazon-wide strategic initiatives and priorities.
- Bachelors degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience technical product management
- Experience working directly with Engineers on product enhancements - Experience in project management methodologies business analysis or process improvement - Experience as a strong leader who can prioritize well communicate clearly and effectively influence across cross-functional teams - Experience working with and influencing senior level stakeholders
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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