We are seeking a Housekeeping Manager to lead our Housekeeping Department ensuring the highest standards of cleanliness and guest satisfaction. The ideal candidate will be a detail-oriented and forward-thinking professional with a proven track record in hospitality operations.
Responsibilities
- Team Leadership and Development:
- Supervise coach and provide ongoing training to housekeeping staff ensuring adherence to all established policies procedures and service standards.
- Identify opportunities for procedural improvements developing and presenting well-considered solutions to the Operations Manager for approval.
- Conduct daily quality checks document findings and implement remediation and subsequent training for Housekeeping associates in accordance with company policy.
- Foster a cohesive and positive team environment promoting a can-do attitude and guest-centric focus through regular communication and recognition of achievements.
- Operational Management:
- Oversee the daily performance and appearance of the property through regular inspections and comprehensive follow-up on identified areas for improvement.
- Personally inspect guest rooms to ensure uncompromised quality and accountability.
- Monitor and review departmental payroll ensuring accuracy and timely submission of adjustments hours and invoices.
- Implement and enforce Housekeeping cost controls identifying and implementing methods to enhance productivity and efficiency.
- Ensure the availability of all necessary operating supplies to maintain an optimal guest experience.
- Organize and document daily assignments maintaining thorough records and submitting reconciliations and supporting documents daily.
- Inventory and Administration:
- Maintain organized control of guest and housekeeping supplies and linen inventory facilitating timely ordering and replacement of supplies and equipment.
- Develop and implement a comprehensive plan for daily operational requirements to be completed during absences ensuring seamless delegation and continuity of service.
- Compliance and Communication:
- Ensure excellent inter-departmental communication and follow-up.
- Maintain a current working knowledge of OSHA regulations applicable to the workplace.
- Perform other duties as assigned to ensure the smooth and efficient operation of the property.
Qualifications
- Experience:
- Prior supervisory experience in a housekeeping role is required.
- Experience within a condo-property setting is preferred.
- Skills and Attributes:
- Must be a hands-on manager with exceptional organizational skills and meticulous attention to detail.
- Demonstrated flexibility in scheduling is essential to accommodate business needs including weekend availability.
Required Experience:
Manager