drjobs Resort Housekeeping Manager

Resort Housekeeping Manager

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1 Vacancy
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Job Location drjobs

Branson, MO - USA

Hourly Salary drjobs

USD 18 - 22

Vacancy

1 Vacancy

Job Description

We are seeking a Housekeeping Manager to lead our Housekeeping Department ensuring the highest standards of cleanliness and guest satisfaction. The ideal candidate will be a detail-oriented and forward-thinking professional with a proven track record in hospitality operations.

Responsibilities

  • Team Leadership and Development:
    • Supervise coach and provide ongoing training to housekeeping staff ensuring adherence to all established policies procedures and service standards.
    • Identify opportunities for procedural improvements developing and presenting well-considered solutions to the Operations Manager for approval.
    • Conduct daily quality checks document findings and implement remediation and subsequent training for Housekeeping associates in accordance with company policy.
    • Foster a cohesive and positive team environment promoting a can-do attitude and guest-centric focus through regular communication and recognition of achievements.
  • Operational Management:
    • Oversee the daily performance and appearance of the property through regular inspections and comprehensive follow-up on identified areas for improvement.
    • Personally inspect guest rooms to ensure uncompromised quality and accountability.
    • Monitor and review departmental payroll ensuring accuracy and timely submission of adjustments hours and invoices.
    • Implement and enforce Housekeeping cost controls identifying and implementing methods to enhance productivity and efficiency.
    • Ensure the availability of all necessary operating supplies to maintain an optimal guest experience.
    • Organize and document daily assignments maintaining thorough records and submitting reconciliations and supporting documents daily.
  • Inventory and Administration:
    • Maintain organized control of guest and housekeeping supplies and linen inventory facilitating timely ordering and replacement of supplies and equipment.
    • Develop and implement a comprehensive plan for daily operational requirements to be completed during absences ensuring seamless delegation and continuity of service.
  • Compliance and Communication:
    • Ensure excellent inter-departmental communication and follow-up.
    • Maintain a current working knowledge of OSHA regulations applicable to the workplace.
    • Perform other duties as assigned to ensure the smooth and efficient operation of the property.

Qualifications

  • Experience:
    • Prior supervisory experience in a housekeeping role is required.
    • Experience within a condo-property setting is preferred.
  • Skills and Attributes:
    • Must be a hands-on manager with exceptional organizational skills and meticulous attention to detail.
    • Demonstrated flexibility in scheduling is essential to accommodate business needs including weekend availability.

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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