Instrument Program Manager
Instrument Program Manager
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Job Description
Passionate driven people dedicated to making a difference in healthcare.
SpecialtyCarecontinues to grow and wed like you to grow with us. Our clinicians and technicians participate in over 350000 surgeries each year in 45 states the District of Columbia and Puerto Rico. We serve more than 1200 hospitals and support more than 13000 surgeons. By participating in such a large number of surgeries and by working with world-class surgeons we are the most experienced provider of outsourced clinical services in the industry. We are always interested in building our team by hiring and training smart dedicated people who share our values and our commitment to excellence.
ESSENTIAL JOB FUNCTIONS
- Communicate with vendor on intake and exchange of instruments including scheduling availability of instrumentation and coordination of efforts.
- Establishes & monitors event tracking program on vendor trays errors wastes and lean opportunities
- Reviews surgery schedule to determine loaner/vendor instrumentation availability
- Verify charges or usage of trays for vendors and/or customers.
- Partner with the vendor and/or customer to facilitate new products ensuring only approved items are used.
- Assist with trial evaluations of new products.
- Receive and validate tray contents from vendor ensuring timely arrivals and compliance with facility policies.
- Consults with OR and SPD staff to identify and implement revisions to instrument trays naming conventions count sheets and methods of specialty instrument identification.
- Coordinate In-Services for the vendor and/or customer.
- Assist with immediate needs during procedures such as troubleshooting and rapid room turnover as needed.
- Monitors Priority List to ensure instrumentation is ready and available for all first cases of the day as well as instrumentation that must be reprocessed for to follow procedures
- Assists in the education of OR and SPD staff on an as needed basis.
- Coordinate implementation of vendor and/or customer accountability from the Operating Room (OR) to the Sterile Processing Department (SPD).
- Maintains customer satisfaction with (including but not limited to): Surgeons / Physicians OR administrators OR / Pre-Op / PACU / Nursing Unit clinical coordinators and other key hospital stakeholders.
- Participates in contract renewals and opportunities for additional services.
- Proactively addresses customer satisfaction issues and troubleshoots problems in a timely manner
- Participates in asset management inventory equipmentrepairs repair logs sharps rotations.
- Contributes to the annual budget planning and reviews budget with Director of Operations.
- Participates in the development and presentation of Business Reviews with Director of Operations.
- Participates in implementation projects
- Live the SpecialtyCare Values Integrity Teamwork Care & Improvement.
- Perform other duties as assigned.
- High school diploma or equivalent required.
- Bachelor of Science degree in a related field preferred.
- Cardiopulmonary resuscitation (CPR) certification
- Five (5) or more years of clinical technician experience preferred.
- OR Scrub tech with a focus in Orthopedics preferred
- Equivalent combination of education and experience acceptable.
- Sterile Processing Certification preferred or within 6 months of hire.
The Successful Candidate
The successful candidate must bring a high level of ethical intellectual professional and personal values that complement the team and company vision. The following competencies are highly valued:
- Strong relationship builder with exceptional interpersonal skills that can influence perceptions decisions and actions of others through effective communications both within the organization and externally.
- Proven self-starter who works well both independently and in a team environment.
- Strong knowledge of Vendor & Orthopedic Instrumentation
- Ability to analyze data develop improvement plans and lead implementation of improvement plans with individuals and groups including employees customers and physicians
- High energy self-motivated individual whose style is effective in working with all levels of the organization to drive performance and continuous improvement using an analytical and metrics based approach.
- Ability to effectively review and synthesize medical literature for the purpose of writing clinical procedure guidelines clinical policies and peer review scientific publications.
- Works well in a fast-paced environment and with a sense of urgency.
- Lives the SpecialtyCare Values Integrity Care Urgency and Improvement
- Dedicated to on-going professional development
- Meets credentialing and licensure requirements for the assigned programs and have documented verification of credentials
- Ability to clearly speak write and understand English
- Must have computer skills including Microsoft Outlook Word and Excel
SpecialtyCare is committed to supporting professional growth for our associates. Each associate is allocated funds for continuing education membership fees and dues for professional associations. We also provide tuition reimbursement or tuition repayment assistance. We provide a full benefits package including a matching 401K and generous PTO plan. We also cover the cost of maintaining certification.
SpecialtyCare is an Equal Opportunity and Affirmative Action Employer
Employment with SpecialtyCare is at-will
Required Experience:
Manager
Employment Type
Full Time
