Assistant Housekeeping Manager
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Salary Not Disclosed
1 Vacancy
Job Description
The Assistant Housekeeping Manager supports the Housekeeping Manager in overseeing the cleanliness organization and overall upkeep of guest rooms public areas and back-of-house spaces. This role supervises housekeeping staff ensures quality standards are maintained and contributes to the overall guest satisfaction and operational efficiency.
Key Responsibilities:
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Assist in managing daily housekeeping operations including room cleaning laundry and public area maintenance.
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Supervise and motivate housekeeping staff including room attendants public area attendants and laundry personnel.
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Conduct daily inspections of guest rooms and public areas to ensure cleanliness standards are met.
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Address guest requests and complaints promptly and professionally.
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Help create and manage staff schedules and monitor attendance and productivity.
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Ensure adherence to health hygiene and safety regulations.
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Assist in ordering tracking and managing housekeeping supplies and inventory.
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Provide training and development support to housekeeping team members.
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Collaborate with other departments (e.g. front office maintenance) to ensure smooth operations.
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Support in maintaining departmental reports and documentation.
Requirements:
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Diploma or degree in Hospitality Management or a related field.
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24 years of housekeeping experience with at least 1 year in a supervisory or assistant managerial role.
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Strong knowledge of housekeeping procedures cleaning techniques and sanitation standards.
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Excellent organizational leadership and communication skills.
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Proficiency in housekeeping management systems and MS Office.
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Ability to work flexible hours including weekends and holidays.
Preferred Qualifications:
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Experience in a 4-star or 5-star hotel or resort environment.
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Certification in housekeeping operations or hospitality management.
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Familiarity with inventory and cost control procedures.
Employment Type
Full Time
