Hospitality Associate
Hospitality Associate
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Salary Not Disclosed
1 Vacancy
Job Description
Hospitality Associate
Department: Store Operations
Reports To: Senior Store Manager
Exemption Status: Non-Exempt
About fit-flavors
Were not just any meal prep companywere the gold standard for healthy convenient and crave-worthy meals. We prepare and package over 4000 meals per day in our industrial kitchen and distribute them throughout the St. Louis area to both our storefront locations and direct-to-customer homes. We are a faith-driven organization deeply rooted in Christian values guiding our mission with integrity purpose and service.
As we continue to grow we are looking for a Hospitality Associate who embodies our mission delivers exceptional service and creates meaningful connections with each and every customer.
Position Summary
As a Hospitality Associate you are the face of fit-flavorsdelivering warm personalized service that helps customers feel seen supported and confident in their healthy lifestyle choices. You use thoughtful conversation and strong product knowledge to guide guests through our menu sharing accurate information while naturally driving sales and supporting daily operations. The ideal candidate is passionate about people thrives in a purpose-driven environment and understands that genuine hospitality and business success go hand in hand.
What Youll Do
Hospitality Champion: Greet every guest with warmth purpose and a genuine smile that reflects our mission to nourish connect and guide.
Meal Matchmaker: Use active listening and thoughtful questions to guide guests to meal solutions that fit their lifestyle health goals and tastes while offering additional recommendations to expand their product selections.
Nutritional Guide: Confidently share product knowledgeingredients benefits and preparationso customers feel confident in their choices.
Welcoming Environment Leader: Maintain a clean organized upbeat and friendly store atmosphere that makes every guest feel comfortable and cared for.
Sales Supporter: Contribute to individual and store goals by proactively reviewing KPIs naturally recommending products upselling add-ons and executing promotions with authenticity.
Checkout Pro: Ensure smooth and accurate transactions with friendly communication and a personal touch at the register.
Team Player: Collaborate with your teammates and leaders to keep things running smoothly adapting quickly to the flow of business.
Mission-Driven Problem Solver: Address guest needs or concerns with care and urgency ensuring everyone leaves feeling heard and helped.
Goal Getter: Consistently meet key performance metrics like average order value (AOV) units per transaction and conversion ratebalancing heart-led hospitality with results-driven focus.
What Youll Need
Warmth & Positivity: You make people feel at ease and your energy makes every guest interaction memorable.
Curiosity & Confidence: Youre excited to learn and share nutrition knowledge and you dont shy away from guiding people through choices.
Business Results: You understand how hospitality drives business and you take full ownership of achieving your individual and store goals.
Coachability: You welcome feedback apply it quickly and see it as a key part of your growth.
Composure in Motion: You stay cool focused and friendlyno matter how busy things get.
Communication Skills: Youre articulate authentic and able to connect with a wide variety of people.
Adaptability & Accountability: You show up reliably take initiative and respond to and develop from feedback with a growth mindset.
Education & Experience
The ability to deliver elevated authentic and personalized hospitality
Desire and willingness to develop professionally
Strong interpersonal and communication skills
Experience in upscale retail fine dining boutique service or hospitality preferred
Interest in health and nutrition
Physical Requirements
Ability to walk and move quickly within a busy environment
Physical ability to stand for long periods of time
Ability to tolerate cooler environment (40F walk-in cooler)
Ability to reach bend squat kneel and lift 25 lb cases of food unassisted
Schedule
Full Time; 3640 hours/week
4 shifts (minimum)
3 weekday shifts
9:45 AM 7:15 PM Monday Friday
1 weekend shift
9:45 AM 6:15 PM Saturday or Sunday
What we offer
Competitive pay aligned with experience
1 free shift meal every day you work
50% discount on meals (30% for immediate family)
Health Vision and Dental Insurance
401(k) with 4% company match
2-Weeks Paid Time Off (with more offered as your tenure grows)
6 Paid Holiday Days (Easter Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day)
Additional wellness benefits (e.g. free group workouts etc.)
Opportunities for professional growth in a fast-growing local business
Required Experience:
IC
Employment Type
Full Time
