Service Team Lead

• Reproductive Management Specialists
• Regional Service Managers (RSMs)
• Sales & Breeding Advisors and Key Account Managers
• Regional Business Managers (RBMs)
• Customers
• Business Development Managers
• TAG Team

• Effective management of the rota including utilising 322 cover days efficiently and communicating rotas to teams in a timely manner with a minimum of 6 weeks notice
• Providing and arranging cover on the rota as required to manage sickness absence and holidays
• Line management of direct reports including objective setting appraisals training and development aligned to the Specialist competency framework
• Training and technical development of new staff ensuring that they receive appropriate support to be able to fulfil their Specialists roles effectively
• Riding out with Specialists on a regular basis (with the number of rideouts dependent on individual requirements) supplying technical and practical support to ensure excellent levels of service throughout the team and following up with constructive feedback
• Collaborating with your RSM Sales account holder TAG team and other key stakeholders to undertake and deliver quality reviews for Service customers in the territory identifying RMS success value and ways to improve performance further
• Working in partnership with the customers RMS Specialists and the Technical Service Team to improve reproductive performance through actively reviewing Bovisync data for direct reports
• Taking proactive steps to address any underperformance through involvement in regional quarterly meetings and targeted actions to provide additional support for Specialists and customers as required
• Attending regional Team Leader meetings and supporting and participating in regional team meetings
• With the support of the Regional Service Manager prospecting for new customers to RMS business and seeking out opportunities to promote Genus products and technology solutions including Ingenuity and sharing leads with BAs Technical service and Sales teams
• Supporting RSMs to implement future business strategies by championing change for the team as required
• Alongside RSM promoting a positive safety culture by reporting and actioning any health & safety concerns in a timely manner
• Undertaking any other tasks as may be reasonably required by your RSM

• Extensive on farm experience required to be able cover on the rota
• Excellent communication skills necessary for building relationships
• A desire to lead and motivate a team
• The ability to work under their own initiative unsupervised and to make decisions in the best interest of the team
• Excellent interpersonal skills

ABS Globalis a Genus company and is the world-leading provider of bovine genetics reproductive services technologies and udder care products. Marketing in more than 70 countries around the globe ABS has been at the forefront of animal genetics and technology since its founding in 1941. We are uniquely positioned as a global player with a dedicated research and development function and an international distribution network. We breed and distribute the genes of the worlds best bulls scientifically selecting livestock whose offspring is designed to increase the profitability of our customers who are some of the worlds biggest farmers and food producers.IntelliGen Technologiesis the technology within ABS that develops sexed bovine genetics that helps customers maximize their profitability and reach their end goals in a fast and efficient manner.

Genusis an agricultural biotechnology pioneer. We are a global FTSE 250 company headquartered in the UK and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics partnering with farmers to transform how we nourish the world a mission that is important to a sustainable future.

Our vision is clear:Pioneering animal genetic improvement to sustainably nourish the world.

Our Values

• Collaborate as One Team
• Create Value for Customers
• Innovate with Purpose
• Never stop improving

DEI

Genus is a place where you can be yourself and be part of a growing global team. We have a culture of respect openness and fairness for all. Whatever your background your role or your area of work you will have the chance to thrive in an environment that inspires challenges and supports you to succeed.

• 25 days holidays Bank Holidays
• Medical cover
• NFU Pension 7.5% employer contribution
• Health Cash back scheme
• Employee Assistance Program
• Employee share plan
• Enhanced maternityleave12 weeks at full pay followed by 4 weeks at 50% followed by SMP
• Comprehensive L&D programincluding career development programsaccess to Genus University and Mango (languages)

Genus is an equal opportunity employer. In accordance with anti-discrimination law it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.

Genus plc will never ask you to provide fees or payment for computer software or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application please contact the Genus Talent Acquisition team at.