Operations Manager - WA
Operations Manager - WA
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Job Description
About Us:
Established in 2000 National Storage is one of Australasias largest and most innovative self-storage providers offering tailored solutions across more than 270 centres across Australia and New Zealand.
As an ASX 200 company we prioritise our people and customers key drivers of our continued success. We are proud to be the first publicly listed independent and fully integrated owner and operator of self-storage centres in Australia. Our comprehensive offering includes self-storage business storage climate-controlled wine storage vehicle storage trailer hire records management packaging insurance and a range of other value-added services.
Backed by a strong growth strategy and a clear vision for the future were committed to attracting and retaining passionate individuals who want to be part of a dynamic customer-focused business shaping the future of storage.
If you are looking to be part of a great company doing great things wed love to hear from you!
About the Role:
Based in Perth on a permanent full-time basis we are seeking a genuinely passionate and motivated Operations Manager to lead several of our northern Perth centres. Reporting to the State Manager of WA you will join a team of collaborative and supportive Operations Managers across the state working together to drive performance of each self-storage centre in your operational area.
This is a role that demands exceptional leadership - you will be responsible for managing and leading the human physical and financial resources of your centres on a day-to-day basis ensuring consistent operational effectiveness and excellence across the board. Just as importantly you will foster and nurture a safe happy and productive working environment maintaining full compliance with company policies and procedures as you lead your teams to success.
If you are a dedicated and well-rounded leader who is enthusiastic about joining a high-performing and supportive team this is your opportunity to apply your skills in a fast-moving dynamic ASX environment.
Key responsibilities include:
- Lead motivate and manage effective Centre teams to achieve optimal sales objectives customer service levels and set business objectives
- Overall responsibility for achievement of financial budgets and profitability of all Centres in your operational area
- Ensure your Centres are achieving across financial performance metrics including sales and KPI targets
- Provide coaching guidance and feedback to continually develop Centre teams
- Oversee and ensure effective resourcing and recruitment of all Centre teams
- Provide accurate and timely reporting to Management on Centre activities and performance
- Ensure all Centres are compliant with Work Health & Safety regulations and requirements
About You:
- Strong leadership and people management skills and a strong understanding of how to build and maintain a great team culture
- Minimum 2 years demonstrated success in an Operational/Area Management role in a medium-large organisation or similar
- Previous experience in the recruitment and development of sales people
- Previous experience in the retail space is highly advantageous
- Strong financial and business acumen
- Ability to effectively coach and mentor team members with a sound understanding of best practice performance management
- The ability to build trusting and authentic relationships with internal and external stakeholders
- Excellent communication skills across all levels of the organisation
- High level of organisational skills with the ability to self-manage time and work under pressure to meet deadlines
- Ability to analyse complex financials and develop effective reports
- Ability to think analytically and develop effective strategies
- Willing to travel to centres in your operational area at minimum once per month.
- Based in northern Perth
- Good knowledge of Work Health & Safety regulations
Benefits of working with us:
- Permanent role with an industry leader and ASX 200 listed company
- Structured training with a continued focus on development
- Generous Company Paid Parental Leave
- Discounts on a range of storage services including units and merchandise
- Unique wine offers and discounts through our subsidiary company Wine Ark
- 24-hour wellbeing support for you and your family through our Sonder partnership
- Reimbursements for approved wellbeing services under our WellNS Wallet Program
- Exclusive discounts on a range of leading retailers hotels restaurants and more
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ThisroleisbeingfilleddirectlybyNationalStoragesoagencysubmissionswillonlybeconsideredifrequested.
Required Experience:
Manager
Employment Type
Full-Time
