Global Learning and Development Coordinator for Service Operations

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

About the Role

Are you passionate about learning and development in a global context Do you thrive in a dynamic matrixed environment where collaboration and innovation are key We are looking for a proactive and detail-orientedGlobal Learning and Development Coordinatorto support our Service Operations team worldwide.

In this role you will be at the heart of our global training initiatives ensuring smooth coordination administration and continuous improvement of our learning programs. Youll work closely with project managers business units and sales companies to enhance the capabilities of our field service engineers and service center technicians.

Your Key Responsibilities

• Administer theDocebo Learning Portalfor Global Service Operations (ALSOC Framework): create learning plans courses assessments surveys and channels.

• Coordinate and support training programs including facilitator logistics and participant guidance.

• Continuously improve learning portal processes in collaboration with process owners.

• Provide data analytics impact measurement and learning statistics.

• Maintain and update intranet content related to competence development.

• Support global learning transformation projects and sprints.

• Act as a backup for Power BI dashboard maintenance and development.

• Support central usage of our learning portal (Docebo)

What You Bring

• Experience inLearning & Developmentwithin an international environment.

• Hands-on experience withLMS administration(Docebo or similar).

• Strong analytical skills and attention to detail.

• Excellent communication and collaboration abilities.

• Proficiency inMicrosoft 365tools.

• Basic knowledge ofPower BI(or willingness to learn).

• A proactive curious and service-minded attitude.

• Fluency inspoken and written English.

We offer

• Benefits package that includes private medical care for you and your family lunch card access to MyBenefit platform etc.

• Flexible working hours you can start between 7:30 and 9:30 am

• Hybrid work model with a dynamic office environment (our office is located on Przybyszewskiego 56 Bronowice Krakw)

• No formal dress-code

• Annual integration events

• Employee volunteering opportunities and interesting CSR projects

Ready to make a global impact through learning

Apply now and help us shape the future of Service Operations at Alfa Laval.

We care about diversity inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games.

We are looking forward to your application. Applications sent directly via email will be disregarded due to GDPR.

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