IT Helpdesk Technician / Service Desk Analyst (Junior Role)
IT Helpdesk Technician / Service Desk Analyst (Junior Role)
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Job Description
Who We Are:
At InTTrust were more than a tech company were trusted partners in digital transformation. Our expertise spans IT Consulting Database Services Managed Services Cloud Security Application Development AI/ML IoT and complex Cloud Infrastructure solutions. We empower large enterprises to evolve and grow through innovative technology.
The Role:
Were looking for junior IT professionals with a passion for technology and a drive to grow. Join our dynamic Customer Service Centre (CSC) and be part of a 24/7 team delivering mission-critical IT support and services to top-tier clients.
What Youll Do:
Monitor IT systems and ensure uptime & availability.
Support incident management and help resolve issues efficiently.
Apply security protocols and manage backup procedures.
Take part in the implementation & maintenance of client infrastructure.
Handle Level 1 support via helpdesk systems.
Install configure & upgrade IT systems.
Collaborate with expert engineers and gain hands-on experience with enterprise tech environments.
Requirements
What You Bring:
Degree in Computer Science or related field.
Strong communication skills in Greek & English.
Up to 1 year of experience in an IT support or entry-level technical role.
Familiarity with any of the following is a plus:
Windows Server / Active Directory
Linux systems
Helpdesk & Ticketing tools
System monitoring solutions
Benefits
Why Join Us:
Real-time learning in an enterprise-grade tech environment.
Ongoing training & professional development.
Be part of an inclusive supportive and forward-thinking culture.
Exposure to exciting technologies and career growth paths.
Opportunity to contribute to impactful projects with clients.
Additional Info:
Eligible to work in the EU.
Willingness to work on-site in rotating shifts (24x7).
Fluency in Greek is required.
Start your IT journey with InTTrust where innovation meets opportunity.
Were proud to be an equal opportunity employer committed to fostering a diverse and inclusive environment where everyone is treated with respect and empowered to succeed.
Required Experience:
IC
Employment Type
Full Time
