New Business Operations Manager
New Business Operations Manager
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Job Description
It means a lot to sell something you believe in. And commission is uncapped!
New Business Operations Manager Battersea office
- Work for a culture that values its employees
- Permanent Full-time Hybrid
About LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI one of the largest international Legal Tech companies. For more than 30 years our curiosity and commitment to continual improvement have kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose to Help lawyers who help people. The market leading software we develop and support is used by more than 100000 lawyers and their staff in small and medium sized law firms.
Working alongside our international team of passionate high achievers youll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart caring and ambitious LEAPsters working together across Australia Canada the United States the United Kingdom the Republic of Ireland Poland and New Zealand youll find yourself in good company here.
Meet the team
Our vision is to be the worlds most valued Legal Tech company and our Sales Team is the influential movers and shakers driving our value skywards with every new client.
Whether youre renewing old client contracts or selling solutions to new clients youll grow our client base by putting LEAPs market leading software into the hands of more and more law firms worldwide.
Youll combine resilience determination an understanding of the power of processes and a never give up attitude with a human touch as you offer best in class solutions. With focused training to grow product and market knowledge uncapped commissions world-class systems and sales management and a quality product that people love you can work to achieve the financial independence that you crave.
The role
The New Business Operations Manager is responsible for the processes tools and technologies that support the sales and marketing teams including the companys Customer Relationship Management (CRM) platform while also managing the lead generation team on a daytoday basis.
As a LEAP ambassador you will be committed to helping clients maximise their investment by ensuring they use the software to its full potential. You will proactively monitor client accounts and usage metrics and maintain regular communication throughout their lifecycle to highlight LEAPs value and drive product adoption. In addition you will identify training needs deliver remote training sessions where appropriate and provide feedback to other departments as required.
Requirements
What youll do
- Track long-term sales data
- Implement new technologies as needed to support marketing and sales teams
- Train the team in new technology and software
- Daily management and development of a team of Lead Generators
- Daily pipeline management activity including call volume quality conversations follow-up conversations internal dialogues and opportunity advancing phone calls
- Analyse and manage lead development pipeline qualified/converted leads/opportunities pipeline velocity percentage of leads rejected leads closed/won and opportunities
- Follow ethical practices with consumer and customer data
- Work with New Business Sales Managers to optimise the flow of leads based on average opportunity size pipeline velocity and diary management; maintain an appropriate lead generation pipeline to support the continuous flow of new opportunities to sales
- Work with the marketing team on marketing campaigns
- Assist the marketing team in determining customer outreach methods
- Proactively engage with key internal staff to receive feedback on lead quality and campaign progress
- Manage events and the BDMs activities
What youll bring
- You must have at least three years of management experience in B2B sales
- Leadership professionalism desire to learn and willingness to contribute to continuous improvement
- Strong analytical skills
- Strong communication skills
- In-depth knowledge of Salesforce
- Experience in working with marketing teams to run successful campaigns
- Call centre management would be desirable
LEAP is an inclusive people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some but not all of the requirements above we encourage you to still submit your application.
Benefits
What youll get
We offer a competitive salary a realistic and rewarding commission plan and a comprehensive benefits package.
- LEAP pays 8% of your salary into your pension
- Private health insurance including optical and dental
- 50 a month gym contribution
- Life insurance cover
- Employee Assistance Program
- Generous Professional Development Fund
- Enhanced parental leave
- PerkBox Membership
- Cycle to work scheme
- 25 days holiday (plus 8 bank holidays)
- Work anniversary rewards
- Paid time off to give blood
- Volunteer day We offer 1 day per year for a charity of your choice
- Free healthy breakfast light lunch snacks
- A dog friendly office
Life at LEAP
LEAP is all about impact growth and ownership. Were united by a genuine passion for what we do enriched by the care we show to our customers and each other and driven by the difference we can make together.
LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think flexible hybrid work a world-leading Parenting Policy regular social events free gym membership and so much more.
We strongly believe that personal development and career progression are at the heart of a healthy high-performing culture and were committed to empowering LEAPsters with resources and ongoing support. With us your career will grow as you do with opportunities to step into new roles explore new departments and even work abroad.
Explore the role further
Discover the human side of cutting edge LegalTech.
Discover more LEAP opportunities
Closing Date: Monday 14th July 2025
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage interested candidates to apply as soon as possible
Required Experience:
Manager
Employment Type
Full-Time
