The Medical Assistant is responsible for providing patient care to patients by assisting with diagnostic tests procedures and treatments ordered by the physician in a family practice environment.
This is a full-time position working M-F from 7:30 am - 4:30 pm out of our Edina location.
Endocrinology Clinic of Minneapolis is an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.
Essential Functions:
- Prepare stock and clean exam room
- Room patients and document blood pressure weight vitals and reason for visit
- Maintain an efficient organized clinical flow
- Review diabetic flow sheet/blood sugars and inquire about current problems/concerns.
- Carefully review all current medications and dosages and updating list. Verify the pharmacy that they are using; if it is a mail order pharmacy add this information to a sticky note on the chart. Ask patient if they need refills.
- Review drug allergies and ask if any new drug allergies.
- When rooming a diabetic patient ask them to take off their shoes and socks.
- Ask patients when their last eye exam was and request a copy of the documentation.
- Download blood glucose meters insulin pumps CGMS monitors on computer and print record for physician.
- Assist with documentation of patient data into chart
- Prep for injections assist with minor procedures
- Ensure coding requirements are followed during entry of patient information
- Act as a prescribing delegate including processing prior authorizations
- May also assist with any of the following:
- Assist Care Coordinator with patient care services
- Assist with medical supply inventory and ordering
- Screen patient calls and respond to patient in a timely manner. Document all phone messages in the patients chart
- Communicate with patients telephonically whenever required
- Take refill requests off pharmacy line and call pharmacy when approved. Process electronic refill requests daily.
- Mail letters with results to patients who are not on the patient portal.
- Work with physician(s) to respond to patient messages in timely manner. Document messages and responses appropriately within the patient chart or EMR
- Respond to messages that patients send through the patient portal.
- Fill out DOT/DM forms as medical staff completes copy for chart and mail.
- Review incoming faxes and process paperwork helping to complete document and giving to physician to complete.
- Maintain medication room calling pharmacy reps when samples are needed.
- Any and all other duties as assigned
Education and Experience Requirements:
- High School diploma/GED or equivalent
- Medical Assistant or equivalent
- Clinic experience preferred
- Understanding of medical terminology anatomy and physiology required
- Knowledge of diagnostic procedures pharmacology and treatment assessments preferred
Benefits & Compensation:
- Actual starting pay will vary based on education skills and experience.
- We offer a comprehensive Medical Dental & Vision Plan Maternity Bundle 401K with Profit Sharing Tuition Reimbursement Gym & Car Rental Discounts - to learn more clickhere.
Essential Requirements:
Ability to:
- Comply with company policies procedures practices and business ethics guidelines.
- Complete job required training.
- Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)
- Demonstrate prompt and reliable attendance
- Work in the clinic office or surgery center during business hours
- Travel independently throughout the clinic office or surgery center (which may include movement from floor to floor); frequent bending lifting standing stooping or sitting for long periods of time may be required
- Work at an efficient and productive pace handle interruptions appropriately and meet deadlines
- Communicate and interact in a respectful and professional manner
- Prioritize workload while being flexible to meet the expectations of the daily operations
- Apply principles of logical thinking to define problems establish facts and draw valid conclusions
- Understand and execute a variety of instructions
- Effectively operate equipment and communicate on and operate the phone system
- Work independently with minimal supervision
- Travel to other work locations if required
Performance Expectations i-Healths Core Values:
- Integrity- Do the right thing and take responsibility for what you do and say
- Service- Consistently contribute to deliver an exceptional experience
- Quality - Act with high purpose committed effort and skillful execution to exceed expectations
- Innovation- Identify progressive solutions that improve service teamwork efficiency and/or effectiveness
- Teamwork - Be a part of the whole; support each other positively
Environmental Conditions:
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