Field Inspection Engineer
Field Inspection Engineer
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Job Description
Location: Lagos Nigeria
Employment Type: Full-Time
Salary: 250000 Monthly (Net)
Experience Required: 2 4 Years
Job Summary
We are seeking a competent and detail-oriented Field Inspection Engineer to join our growing technical operations team. This role is responsible for the on-site installation inspection and maintenance of network services ensuring optimal performance and customer satisfaction. The ideal candidate must have hands-on experience in network deployment within ISP or telecommunications environments and should be comfortable working in dynamic field conditions.
Key Responsibilities
Installation & Configuration
Conduct on-site installations of internet and networking equipment (routers modems switches cabling etc.).
Adhere strictly to standard operating procedures and technical installation guidelines.
Test and verify signal strength connectivity and overall service performance post-installation.
Provide basic training and support to customers on equipment usage and maintenance.
Troubleshooting & Technical Support
Identify diagnose and resolve connectivity and equipment-related issues at customer sites.
Respond promptly to service calls and maintenance requests with effective technical solutions.
Escalate complex issues to the appropriate internal technical support or NOC team.
Maintain detailed service reports installation checklists and documentation for each visit.
Customer Service & Communication
Interact professionally with clients explaining technical procedures in a clear and approachable manner.
Address customer queries and provide product usage guidance and service recommendations.
Collaborate with sales/account teams to relay customer feedback and suggest upgrade opportunities.
Quality Assurance & Compliance
Ensure all installations meet technical standards safety regulations and customer expectations.
Conduct quality audits and follow-up visits to validate service performance and resolve latent issues.
Keep abreast of industry best practices tools and technological advancements.
Requirements
Qualifications
Minimum of SSCE/WAEC; OND/HND/BSc in Electrical Engineering Telecommunications Computer Science or a related discipline is preferred.
2 4 years of relevant field experience in ISP or telecom installations and maintenance.
Strong knowledge of networking concepts including TCP/IP LAN/WAN routing and switching.
Proficient in handling and configuring networking devices (e.g. routers switches modems).
Familiarity with Windows Linux and macOS environments.
Excellent diagnostic and problem-solving skills.
Strong verbal communication and interpersonal skills.
Ability to work independently and manage multiple field assignments.
Physically fit with the ability to lift and mount network devices.
Must possess a valid driver s license and be willing to travel within Lagos and surrounding areas.
Benefits
Competitive net salary of 250000 per month.
Health insurance coverage.
Pension contributions.
Transportation allowance for field assignments.
Monthly performance-based bonuses.
Professional development and technical training opportunities.
Career advancement within the engineering and technical department.
Supportive and collaborative work environment.
Employment Type
Full Time
