Area Security Installation Supervisor

Key Purpose of the Job:

Area Install Supervisor to assist the Installation Manager and Installation Teams in delivering performance quality control and exceptional performance and customer service. Providing a field-based link between the Installation Department to ensure projects are delivered on time and within budget. To be provide a high level of field technical expertise across all Intruder Alarm CCTV Access Control. (Fire Alarm systems where applicable).

Key Job Responsibilities:

• Support the Installation Manager (IM) in all aspects of the business
  
• Role consists of 60% installing and 40% supervising but can change depending on workload
  
• Assist schedulers with engineer skill matrix to maximise performance.
  
• Assist schedulers in advising on parts compatibility or alternative parts
  
• Attend operational meetings and project pre-start meetings
  
• Monitor larger installs via site visits and audit reporting
  
• Understand NSI standards and support your team to enforce these.
  
• Ability to work within project time constraints identifying and communicating without delay any potential risks to the project delivery dates.
  
• Ensure the health safety and welfare of yourself and the team in accordance with company policy.
  
• Assist with assessing field-based engineer s performance and continuous improvement
  
• Monitor poor performance and develop improvement plans locally assist with improvement of engineer performance by application of company procedures where necessary
  
• Support engineers technically and assist with problematic sites to resolve any issues
  
• Assist the IM with project implementation and report project issues or risk.
  
• Carry out subcontractor audits ensuring performance is in line with standards and KST requirements in terms of quality and 100% compliance.
  
• Carry out engineer & technical audits meter calibration & ladder inspections in line with the company planner to ensure 100% compliance.
  
• Carry out fleet audits and stock take of team vehicles in line with company procedures.
  
• Carry out internal health and safety audits and spot checks
  
• Provide reports and feedback on sub-contractor installations
  
• Adhere to and promote health and safety always.
  
• Carry out audits in line with company procedures to ensure 100% compliance
  
• Field based presence for any complaints
  
• Support the IM in all aspects installation delivery to meet the demands of project and business requirements
  

Requirements

Essential Requirements:

• Customer focused & excellent people skills
  
• PC Literate
  
• Technical knowledge of multiple disciplines including Intruder CCTV Access Control
  
• Understanding of all current industry standards across all disciplines
  
• Experience in installation of the disciplines
  
• Team player & lead by example
  
• Strong interpersonal and communication skills
  
• Self-motivated and confident
  
• Ability to prioritise workloads
  
• Be an ambassador for Kings always displaying quality and excellence in all dealings with external and internal customers and suppliers
  
• Ability to work within a continually changing environment
  

Desirable Requirements:

• Network/IP based product experience
  
• SMSTS or SSSTS qualification
  
• Previous experience within a senior engineer/supervisor position
  
• ECS/CSCS card
  
• IPAF
  

Benefits

Why work for us

• Performance Related Pay - opportunity to earn up to additional 2000 yearly (paid quarterly)
  
• Paid Travel time after 30 minutes
  
• Paid Overtime at premium rate
  
• Full Remote Technical Support
  
• Company Vehicle with private use option
  
• Life Insurance
  
• Company Health Care Plan
  
• 25 days holiday 8 bank holidays
  
• Day back in lieu when bank holiday worked
  
• Immediate start available
  
• Career development opportunities
  
• Referral Scheme
  
• Employee Benefits Programme including shopping vouchers and discount; up to 1200 a year on real savings for everyday needs
  
• Wagestream Get instant access to your wages through our financial wellbeing tool.