Sr. Manager - Observability Engineering
Sr. Manager - Observability Engineering
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Job Description
Visas Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the worlds most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants 15k Financial Institutions and billions of everyday people. While working with us youll get to work on complex distributed systems and solve massive scale problems centered on new payment flows business and data solutions cyber security and B2C platforms.
The Opportunity:
We are looking for Versatile curious and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer you will be an integral part of a multi-functional development team inventing designing building and testing software products that reach a truly global customer base. While building components of powerful payment technology you will get to see your efforts shaping the digital future of monetary transactions.
The Work itself:
Design develop and implement observability solution that is a critical part of Visas operational system while influencing Visas internal standards for scalability security and reusability
Collaborate multi-functionally to create design artifacts and develop best-in-class observability solutions for multiple Visa technical offerings
Work with key stakeholders in product development infrastructure and operation team to provide the best quality and high reliability observability solutions that fit their business need.
Leverage innovative technologies to build the next generation of tracing and cloud observability solution
Lead a team of system and software engineers. Provide coaching and support to achieve highest quality of work.
Essential Functions:
Works with key stakeholders to gather and refine requirements for tracing and cloud observability solution
Develops and designs advanced cloud observability and tracing solutions that are robust and scalable considering integrations with other solutions across the internal technical ecosystem.
Provides domain expertise on the development of user documentation of solutions and implements standard processes in user documentation.
Plays a significant role in the development and delivery of new features within a product from end-to-end.
The Skills You Bring:
Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
Challenge the Status Quo: Comfort in pushing the boundaries hacking beyond traditional solutions
Builder: Experience building and deploying modern services and web applications with quality and scalability
Learner: Constant drive to learn new technologies such as Angular React Kubernetes Docker etc.
Partnership: Experience collaborating with Product Test Dev-ops and Agile/Scrum teams
**We do not expect that any single candidate would fulfill all of these characteristics. For instance we have exciting team members who are really focused on building scalable systems but didnt work with payments technology or web applications before joining Visa.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications
8 years of relevant work experience and a Bachelors degree OR 11 years of relevant work experience
Preferred Qualifications
9 or more years of relevant work experience with a Bachelor Degree in Computer Science Computer Engineering or related technical field or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
2-3 years experience leading teams. Number of years of relevant experience is little flexible if you have excellent track record
Expertise with one of the development languages like python java
Expertise with system level knowledge linux windows etc
Good understanding of public cloud AWS GCP or Azure
Good understanding of popular tracing solutions like OTEL
Proven experience delivering highly scalable and available production systems.
Strong analytical problem solving and communication/articulation and reporting skills.
Strong business acumen ability to grasp big picture and explain to team in simple terms.
Track record of hiring and managing world-class software/system engineers.
Experience with Agile methodologies leading scrum ceremonies and software development lifecycle principles.
Understanding of architecture and operations of highly available and scalable transactional systems.
Ability to manage multiple competing top priorities in a fast-paced environment.
Experience working with diverse teams and stakeholders
Ability to manage multiple competing
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 152200.00 to 220850.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
