Team Leader - Engineering Practices (Site Reliability)

We are looking for a strategic and hands-on leader of Site Reliability Engineering (SRE) to guide and grow our SRE function. You will manage the team responsible for ensuring the reliability performance and scalability of our systems. The ideal candidate has a strong technical background in systems engineering excellent leadership skills and a deep understanding of modern cloud infrastructure and DevOps practices. You will apply system thinking to understand the complex technical landscape and solve challenges holistically. You will collaborate closely with development teams to implement SRE principles and establish reliability metrics.  

As a health insurance organization entrusted with sensitive and mission-critical data reliability is not optionalits essential. This role is instrumental in building the foundation for secure resilient and high-performing systems that support our members and healthcare partners. 

Qualifications :

Required: 

• Bachelors degree or direct and applicable work experience.  
• Minimum of 7 years of experience to include any of the combination of the following: AWS Cloud infrastructure management or development; Microsoft Cloud infrastructure management or development; NodeJS .NET Python PowerShell. 
• Leadership typically gained through a combination of project and informal leadership that demonstrates competencies. 
• Strong understanding of DevOps principles CI/CD pipelines and infrastructure as code. 
• Demonstrated ability to be adaptable and adjust effectively to work within new processes work requirements etc. 
• Proven experience in implementing change management initiatives. 
• Strong ability to support innovation and creativity by encouraging team(s) to accept and resolve challenges. 
• Strong communication skills - written and verbal with the ability to adapt the message to various audiences. 
• Demonstrates a methodical and logical approach to addressing customer needs while utilizing innovative solutions/designs as appropriate. 
• Self-starter and proactive in approach. 
• Strong collaboration skills with ability to build relationships across Technology division. 
• Strong decision-making skills with the ability to influence and drive change. 
• Ability to think strategically to communicate and accomplish long-range goals. 
• In-depth knowledge of observability tools and practices such as monitoring logging and distributed tracing. 
• Demonstrated experience in defining and implementing coding standards design patterns and development processes. 
• Experience generating analytical data for reporting.  
• Proven ability to adapt when experiencing major changes in work tasks or work environment.  
• Knowledge of Agile process and tools.    

Preferred: 

• Experience with GitHub Enterprise and Azure DevOps. 

Additional Information :

a. Provide leadership and day-to-day management of financial and human resources primarily focusing on employee coaching development performance improvement coordination and budgeting for staff and department(s) specific functions/services. Support business objectives and produce results that are effective accurate and timely and on target to meet HR team and stakeholder needs. 

b. Define and drive the vision for advanced engineering practices across the organization. 

c. Align practices with business goals regulatory requirements and delivery outcomes (e.g. DORA metrics DevEx initiatives). 

d. Develop document and evangelize advanced engineering such as Coding standards and code reviews; Test automation (unit integration E2E); Continuous Integration/Delivery (CI/CD) best practices; Secure coding and DevSecOps integration; Observability best practices; and AI-assisted engineering guidelines. 

e. Own the strategy roadmap and governance of GitHub Enterprise and the internal developer portal ensure they are optimized for usability scalability and team autonomy. 

f. Evaluate and implement modern frameworks and technologies that support advanced engineering. 

g. Own the selection integration and adoption of engineering intelligence tools to support data driven decision making and continuous improvement. 

h. Champion developer experience through tooling process simplification and platform improvements. 

i. Own coaching programs to mentor engineering teams in advanced engineering mindset shifts and effective use of internal platforms. 

j. Lead programs to upskill engineers and engineering leaders on emerging practices and tools. 

k. Run internal workshops to foster shared learning. 

l. Define and track metrics to measure adoption quality and impact of engineering practices (e.g. deployment frequency change failure rate). 

m. Benchmark internal capabilities against industry standards to guide maturity improvements. 

n. Own team(s) responsible for modernization of systems including coding environments and production support utilizing advanced engineering and AI enhancements and the onboarding and education of how to utilize newly architected system. 

o. Other duties as assigned.   

All your information will be kept confidential according to EEO guidelines.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit hire train and promote individuals in all job classifications without regard to race color religion sex national origin age veteran status disability sexual orientation gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at

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