Night Auditor
Night Auditor
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Job Description
Holborn was the second Hox to join the fam taking over a Grade II-listed building that was once the factory of George Kent a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum no less). After Kent BT moved in and now this former telephone exchange is home to 230 bedrooms (expanding from the original 174) and the Apartment plus our foodie hotspot Rondo and wine bar La Cave all a stones throw from the capitals most famous shopping and entertainment districts.
Whats in it for you...
- Competitive salary
- 19.6 days holidays (inclusive of bank holidays) pension and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- Its ok not to be Ok we have a confidential hotline for any support you require about anything and a network of mental health first aiders
- Treat yourself once in a while with lots of retail & hospitality perks through our partners
- Enjoy a free night at The Hoxton and a meal for two when you first start with us
- Goes without saying but well feed you during your shift
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
- Free night at The Hoxton every year and something a little extra when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands
- Training to get you settled into your role learning academies to broaden your skillset and development that helps you think make and thrive at work
- Extra time off to volunteer with one of our partner charities
- Regular team get togethers from our team drinks to our (pretty special!) bi-annual parties we know how to have a good time!
- Enhanced family leave for when youre expanding your family
- An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.
What youll do...
- You make sure our guest experience never flags even at night! Whatevers needed you treat our guests as individuals make them feel welcome and their stay special - the Hox way
- Deal with the coming and going of guests making sure all bills are correct and contain no surprises
- Work with all our teams to make sure were always busy and help our Night Manager with any overbooking levels
- Answer phones sort out requests and anything that might arise time involving the team as needed - youre the one-stop-shop for our guests to turn to.
What were looking for...
- Its all about attitude for us someone who enjoys being helpful to others and isnt easily flustered - theres a smaller team working at night so confidence and knowing how to work things out by yourself are key
- Previous hotel (or similar) experience is great but its not a must-have for us - if youre eager to learn we can teach you what you need to know
- Youre looking for a place where you can be you; no clones in suits here
- Passion for hospitality youre all about creating memorable experiences for others be they guests or colleagues
- Youre not precious. We leave our egos at the door and help get stuff done
- Youre up for doing things differently and trying (almost) everything once
- You want to be part of a team that works hard supports each other and has fun along the way
Qualifications :
Additional Information :
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
