Senior HR Advisor

The purpose of this role is to provide first-class generalist Advisory support and guidance across ASOS ensuring a fair and consistent approach to all ASOSers in line with ASOS people policies and Company / legal requirements. This role would suit an individual with expert experience working at HR (PX) Advisor level with extensive ER experience and who is used to working in a fast paced entrepreneurial environment where change is constant and flexibility is vital for success. As a senior Advisor you will be expected to support the wider Advisor team act as an escalation point and be able to lead on high risk / complex ER cases.

The Details

• Working within the hub you will be the first point of contact for managers and ASOSer on all employee relations queries
• You will support and coach the PX hub administrators and PX advisors to be able to support on first level policy support
• Be an escalation point for ER cases being managed by the PX Advisor team coaching the team where required
• Identify areas of improvement within our processes and upskill both PX Administrators and PX Advisors where necessary
• Work closely with the ER Partners and provide support to them as and when it is needed
• You will assign tickets from our shared mailbox and as needed you will support the hub through their busy periods providing support on generic emails
• Act as an advisor on operational HR issues at employee and manager levels through the full people experience lifecycle
• Support the PX Partners in providing managers with the right tools to ensure employee performance is optimised
• Support on a wide range of ER related meetings as required acting as note-taker and advisor 
• Understand PX Team tools and policies partnering with business areas to ensure best practice whilst maintaining a pragmatic approach Collaborate with PX Team COEs to support the design and implementation of relevant initiatives and tools that meet business needs 
• Produce analyse and share data to identify trends and assist with recommendations on how to address challenges and opportunities 
• Make recommendations for improving HR service delivery and support local projects and initiatives.
• Take a proactive approach to professional development for yourself and others using internal and external networks and resources to advance and share knowledge 
• Be an ambassador for the People Experience team
• Supporting our culture by championing Diversity Equity & Inclusion strategies.

Qualifications :

About you

• Previous experience within an HR function at HR Advisor level.
• Extensive knowledge in Employee Relations and UK Employment Law
• Experience in building relationships with stakeholders
• Confidence to challenge where appropriate
• Experience of applying best practice to people issues
• Highly numerate with good attention to detail
• Team player who works collaboratively for the success of the wider team
• Deals with confidential information with tact and diplomacy 100% discreet
• Confident communicator comfortable communicating with all levels
• Able to manage own emotions in the face of pressure set-backs or dealing with challenging situations
• Excellent organisational skills always meeting deadlines
• Happy to deal with ambiguity fluid situations and changing deadlines
• Able to balance priorities with the ability to handle the day to day workload as well as project support
• Proactive approach to understanding ASOS and the areas you support

Additional Information :

• Employee discount (hello ASOS discount!)
• ASOS Develops (personal development opportunities across the business)
• Employee sample sales
• Access to a huge range of LinkedIn learning materials
• 25 days paid annual leave an extra day for your birthday
• Discretionary performance related bonus scheme
• Private medical care scheme
• Flexible benefits allowance - which you can choose to take as extra cash or use towards other benefits

Remote Work :

No

Employment Type :

Full-time