Project Manager - Returns 3 month FTC
Project Manager - Returns 3 month FTC
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Job Description
As a Project Manager Returns you will support the planning and execution of key initiatives within the returns function. You will work closely with internal stakeholders and third-party logistics providers to ensure projects are delivered on time within scope and aligned with business goals. This role requires strong coordination skills attention to detail and a proactive approach to problem-solving.
The Details
- Coordinate and manage returns-related projects across multiple teams and regions
- Support the implementation of initiatives aimed at reducing return rates
- Monitor and report on project progress risks and outcomes
- Collaborate with third-party logistics providers to ensure service levels are met
- Assist in analysing returns data to identify trends and improvement opportunities
- Support the Returns Transformation Project through planning documentation and stakeholder engagement
- Work with Finance Global Trade Buying & Merchandising Warehousing IT and Customer Care to ensure alignment
- Contribute to the development of operational processes and documentation
- Maintain strong working relationships with external suppliers and internal teams
Qualifications :
About You
- Experience in project management within e-commerce or retail environments
- Understanding of supply chain and logistics operations
- Strong communication and stakeholder management skills
- Ability to manage multiple projects and priorities simultaneously
- Familiarity with returns processes and customer experience considerations
- Proficiency in project management tools and reporting
- Analytical mindset with attention to detail
Additional Information :
BeneFITS
- Employee discount (hello ASOS discount!)
- ASOS Develops (personal development opportunities across the business)
- Employee sample sales
- Access to a huge range of LinkedIn learning materials
- 25 days paid annual leave an extra celebration day for a special moment
- Discretionary bonus scheme
- Private medical care scheme
- Flexible benefits allowance - which you can choose to take as extra cash or use towards other benefits
Why take our word for it Search #InsideASOS on our socials to see what life at ASOS is like.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
