Slovak-Speaking Customer Support Representative
Slovak-Speaking Customer Support Representative
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Job Description
Key Responsibilities:
- Provide customer support via phone email and chat in Slovak.
- Assist customers with inquiries regarding products services and account-related questions.
- Troubleshoot and resolve issues efficiently while ensuring customer satisfaction.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with internal teams to escalate and resolve complex cases.
- Adhere to company policies and guidelines while delivering excellent service.
Requirements:
Native or fluent Slovak speaker (written and spoken).
Good English proficiency for internal communication.
Previous experience in customer service is a plus but not required.
Strong problem-solving skills and ability to handle customer concerns professionally.
Comfortable working rotational shifts including weekends.
EU citizenship or valid work permit for Bulgaria.
What We Offer:
Competitive salary with performance-based bonuses.
Career growth opportunities within an international company.
On-site work environment in a dynamic and supportive team.
Paid training to set you up for success.
Relocation support (if applicable).
Employment Type
Full Time
