Communication Resource Clerk, FT Nights
Communication Resource Clerk, FT Nights
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Job Description
The Communication Resources Clerk reports directly to the Communication Resources management. He/she performs all duties and responsibilities associated with answering and extending calls to the various departments of the IDS as well as to patients and physicians; initiates responses to various codes and alarms; performs overhead pages; participates in the On-Call Scheduling program; and provides some limited Audiovisual/Conference Center In-House pager and Vocera support
PIH Health is a nonprofit regional healthcare network that serves approximately 3 million residents in the Los Angeles County Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital PIH Health Good Samaritan Hospital PIH Health Whittier Hospital 37 outpatient medical office buildings a multispecialty medical (physician) group home healthcare services and hospice care as well as heart cancer digestive health orthopedics womens health urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nations top hospital systems for best practices cutting-edge advancements quality of care and healthcare technology. For more information visit or follow us on Facebook Twitter or Instagram.
Required Skills
Critical thinking and problem solving skills to identify and resolve problems in a timely manner; considerable knowledge about the hospital the medical staff the integrated delivery system the community and the sources of information relevant to this data; ability to communicate effectively actively listens and always follows appropriate channels of communication excellent organizational skills strong interpersonal skills; uses time efficiently able to deal with frequent change or unexpected events must be able to handle multiple tasks with interruption; good memory pleasant voice; knowledge and ability to perform tasks with Microsoft office software (Work Excel Outlook PowerPoint Access etc.); Spanish/Chinese bilingual preferred.
Employment Type
Unclear
