ATHL - Event Staff
ATHL - Event Staff
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Job Description
Position Title:
ATHL - Event StaffAppointment Type:
Professional & ScientificRequired Minimum Qualifications:
Ability to read and follow instructions.Preferred Qualifications:
Job Description:
Looking for a flexible part time job where you can choose your schedule Do you enjoy supporting the Cyclones and helping provide a first class experience at events The Iowa State Athletics Department is hiring for Event Staff/Guest Services positions to provide exceptional customer service to patrons and enhance the experience while attending events.
Event Staff may work as an usher for a specific section at assigned events greeting guests helping them find their seats responding to emergencies and answering questions about the event or facility. Event Staff also may work at the doors greeting guests upon arrival providing assistance as patrons use the mobile ticket scanners ensuring entry policies are met and answering questions about the event or facility.
These positions require a focus and dedication to customer service with an ability to interact with the public effectively in a positive manner and help provide solutions for upset patrons as needed. Event staff must follow all procedures and rules of the NCAA Big 12 Conference and Iowa State Athletics.
Location: These positions are primarily based out of Hilton Coliseum but employees occasionally will work at Jack Trice Stadium Scheman Building Lied Recreation Center or Cyclone Sports Complex.
Schedules/Work Hours: Weekly to monthly work hours will vary by individual and will be sporadic. On a monthly basis Event Staff will be sent the upcoming event schedule and shift needs then the Event Staff can determine for themselves which shifts they are interested in being considered for. Management will evaluate responses and staffing needsandthen send out final shift assignments. Event Staff must commit to work shifts they sign up for so that we can ensure appropriate service levelsthat willprovide a great customer experience.
Shift schedules vary based on the event schedules but primarily occur on evenings and weekends. Most shifts are 2 hours or 4 hours in length.
Parking: Working staff have an assigned parking area to use that is within a reasonable walking distance from the event venue.
Dress Code:Event staff wear black dress pants and black shoes (black tennis shoes are acceptable) and a uniform shirt will be provided to wear at each shift during employment.
Other items to note: These positions are considered temporary at will. Employees are limited to working no more than 780 hours per fiscal year and these positions are not eligible for the ISU benefits plan.
The work involves standing on concrete floors for majority of the shift working in loud environments and for those working the doors it may involve hot cold or breezy conditions depending on the weather.
For some events Event Staff can stay and watch after their work shift concludes and would use certain seating sections.
Proposed Start Date:
August 11 2025Number of Months Employed Per Year:
Time Type:
Part timePay Grade:
P&S TemporaryApplication Instructions:
To apply for this position please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume
If you have questions regarding this application process please email or call or Toll Free: 1-.
Original Posting Date:
June 23 2025Posting Close Date:
July 5 2025Job Requisition Number:
R17207Employment Type
Part-Time
