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Job Location drjobs

Frome - UK

Yearly Salary drjobs

GBP 25001 - 30000

Vacancy

1 Vacancy

Job Description

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Contract: Permanent

Hours: Full-time

Hours of Work: 37.5 hours per week working 5 out of 7 days on a rota basis

Looking for a job that gives you the security of working for a big company but the satisfaction of doing something meaningful as a valued member of a small supportive team

About You;

You are highly organised and confident prioritising task to ensure Health and Wellbeing is top priority and demonstrating problem solving is second nature. You lead your teams to ensure that operational process stock management and high standards of visual merchandising is delivered on time and to company standards thus exceeding customer expectation. You will interpret sales reports and provide guidance on how to improve sales and customer engagement. Ensuring the smooth running of day-to-day service in store.

Responsibilities;

  • Create effective schedules which prioritises our customer needs.
  • To organise oversee and motivate store team to increase sales performance by delivering exceptional customer service across checkout service desk and engagement.
  • Manage payroll / holiday planning and colleague training.
  • Drive compliance with company policies and protocols across the Operations team
  • Ensure a comprehensive understanding of safe working practices across the operations
  • Lead by example in the implementation of safe working practices and investigate breaches or near misses.
  • Manage the day to day running of the team dealing with any people issues as they arise.
  • Promote a strong team ethos which supports individuals strengthens cohesion and fosters pride in being a member of the Mole Valley team
  • Demonstrate excellent product knowledge and drive excellent product knowledge across the
  • Efficiently organise staff levels to reflect the needs of the business.
  • Through task prioritisation you will ensure process completion on time: Banking Reports.
  • Gap checks pick lists Price Integrity Order management Credit Claims to ensure protocols are followed to keep us safe legal and deliver excellent customer service standards.
  • Stock file integrity to maximise availability.
  • All Heath & Safety issues are reported actioned and corrected.
  • Be an expert not only in our products but in the business as a whole so you can address every query and support every customer decision by knowing the right people in our business to contact.

Benefits;

  • Scottish Widows contributory Pension company will match up to 5%
  • Up to 25% staff discount in store
  • Free parking on site
  • 33 days holiday inclusive of bank holidays
  • Excellent training and development opportunities
  • Plenty of career progression opportunities
  • Salary Finance
  • Life Assurance
  • Employee Assistance Programme with Retail Trust

Please note this vacancy may close prior to the expiry date if we have received a suitable number of applications.

The company

We are one of the countrys leading agricultural supply businesses offering a complete suite of in-store on-farm and online services inspired by our passion for the agricultural industry and wider rural community.

Originally founded in 1960 by a small group of farmers over the years we have grown and today we operate over 50 nationwide rural retail locations comprising Mole Valley Farmers Mole Country Stores and Farmdirect along with our direct to farm business providing feed fertilizer and other inputs to the nations farmers.

We exist for the greater good of our farming shareholders and work with them to improve their productivity profitability and sustainability.

For everyone who works in one of Mole Valley Farmers businesses just like our customers who live and work in it the countryside is a way of life and we are committed to UK agriculture.

The benefits

Employment Type

Full-Time

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