Business Support Lead
Business Support Lead
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Job Description
We are currently looking for a Business Support Lead to join our Clinical Investigations and Trials Function within the Science Research & Innovation group.
This is a full-time opportunity on a 2 year fixed term contract/internal move or temporary promotion basis. The role will be based in 10 South Colonnade Canary Wharf London E14 4PU. Please be aware that this role can only be worked in the UK and not overseas.
Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.
We are currently implementing a flexible hybrid way of working with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role this can flex up to 12 days a month with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.
Who are we
The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices underpinned by science and research.
The Innovation and Compliance Group delivers public health impact world-leading research innovation and a unique proposition via an ambitious Science Strategy which will balance innovation against sustainability and affordability. It is divided into four sub-Groups Innovation Accelerator and Regulatory Science Clinical Investigations and Trials Standards and Compliance and Innovative Devices.
The Clinical Investigations andTrialsfunction ensurethe efficient pragmatic proportionate and patient-centredadvice for andassessment ofclinical investigations into the performance and safety of medical devices and diagnosticsas well clinical trials of investigational medicinal products.
Whats the role
This role will assist in the development of processes to manage the implementation of new ways of working under the applicable Clinical Trials Regulations and Medical Device Regulations.
The role will also provide line management currently for the Application Handlers and Application Support Coordinators.
Key responsibilities:
Manage and lead on elements of the delivery of components of the project to combine the operational processes of Clinical Investigations and Clinical Trials in order to develop efficiency savings and improved ways of working. This will include monitoring the improvements and contributing to project planning.
Lead the development of the process and IT requirements for the co-assessment of applications by the MHRA and Ethics working in collaboration with other colleagues. This includes arranging and assisting with the testing of IT systems and developing metrics to confirm an efficient approval process.
Line management responsibility. This includes for the Application Handlers and Application Support Coordinators as well as providing guidance and support to other team members as required to ensure individual and team delivery.
Work collaboratively with the senior management of the CIT team to ensure timely delivery of Cross-Agency tasks such as scientific advice strategy development and preparation of briefings.
Who are we looking for
Oursuccessful candidatewill have:
Effective organisational skills and ability to maintain high performance.
Excellent communicating skills; verbal written and presentational.
Effective leadership skills.
Excellent IT skills with proven ability to extract analyse interpret and present data.
Significant experience of the submission and assessment requirements and associated business processes described in the Clinical Trials and Medical Device Regulations.
If you would like to find out more about this fantastic opportunity please read our Job Description and Person Specification!
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The selection process:
We use the Civil Service Success Profiles to assess our candidatesfind out more here.
Online application form including questions based on theBehaviour Experience and Technical Success Profiles.Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind and our Hiring Managers will not be able to access your CV when reviewing your application.
Presentation to be prepared as part of your interview with further information being supplied when you reach this stage.
Interview which can include questions based on theBehaviour Experience Technical and Strengths Success Profiles.
In the instance that we receive a high number of applications we will hold an initial sift based on the lead criteria of Excellent IT skills with proven ability to use and analyse data.
Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided - ensure you have read these thoroughly and allowsufficienttime. You can view the competencies for this role in the job description.
Use of AI in Job Applications
Applicants must ensure that anything submitted is factually accurate and truthful. Plagiarism can include presenting the ideas and experience of others or generated by artificial intelligence as your own.
If you require any disability related adjustments at any point during the process please contact as soon as possible.
Closing date:06 July 2025
Shortlisting date: 18 July 2025
Interview date:W/C 28 July 2025
Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome.
Candidates will be subject to UK immigration requirements as well as Civil Service nationality information on whether you are able to apply is availablehere.
Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks.
Certain roles within the MHRA will require post holders to have vaccinations and in some circumstances routine health surveillance. These roles include:
Laboratory-based roles working directly with known pathogens
Maintenance roles particularly those required to work in laboratory settings
Roles that involve visiting other establishments where vaccination is required
Roles required to travel overseas where specific vaccination may be required.
Applicants who are successful at interview will be as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes including Tax-Free Childcare. Determine your eligibility here.
In accordance with the Civil Service Commissioners Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointmenton the basis ofmerit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint you should firstly contact Mira Mepa Head of Recruitment and Operations .
If you are not satisfied with the response you receive you can contact the Civil Service Commission at:
Civil Service Commission
Room G/8
1Horse Guards Road
London
SW1A 2HQ
Employment Type
Contract
