Retail Business Director

Lead and inspire a growing network of retail stores and Boutique Managers at Parfums Christian Dior by ensuring Dior standards are upheld through exceptional client experience driving and achieving sales targets and other KPIs by door recruiting and elevating boutique talent filtering communication between retail teams and corporate supporting new store openings and contributing to strategic planning for Diors direct to retail channel.

Candidate must reside in NY Metro Miami or Orange County CA where a Dior Beauty boutique is located.

Key Responsibilities:

• Leadership Management and Development:
  • Lead inspire and coach Boutique Managers to achieve Diors priorities promoting a culture of accountability while empowering them to operationalize at boutique level.
  • Oversee recruitment onboarding and development of boutique teams. Build boutique team bench strength through career development and succession planning.
  • Nurture the boutique community fostering an inclusive and collaborative environment that promotes continuous improvement and best practices sharing.
  • Partner with HR to uphold performance management guidelines and address policy violations.
  • Partner with Retail Innovation and Excellence to build out and host retail leadership meetings (weekly monthly annually).
• Business Development & Sales:
  • Oversee the business of all retail boutiques focusing on driving sales / profitability through elevated client experience and service.
  • Monitor store KPIs identify opportunities and partner with boutique leadership to implement action plans to exceed targets.
  • Manage by-door P&Ls aligning resources with budgets and performance.
  • Participate in budgeting and strategic development boutique by boutique.
  • Stay informed of market and competitor trends share consolidated intel with relevant cross-functional teams. Contribute insights to assortment planning for competitive retail offers. Raise boutique openings remodels and market expansion opportunities.
  • Support omni-channel growth strategy: collaborate with Field Operations CRM and IT teams to ensure a seamless experience between all channels.
  • Continuously rethink business practices with an eye to retail productivity profitability and client experience & provide feedback to cross functional teams.
• Client: Support implementation of client strategy to deepen relationships drive loyalty and achieve commercial targets.
• Operations:
  • Be the voice of the boutiques. Filter communications between boutiques and corporate teams requesting resources removing obstacles and driving overall workplace experience improvements for boutique teams.
  • Support compliance on operational policies and procedures including workplace safety and regulatory guidelines.
  • Manage and support multiple boutique openings per year.

Qualifications :

• Candidate must reside in NY Metro Miami or Orange County CA where a Dior Beauty boutique is located.
• 5 years managing multiple US-based boutiques at once. Luxury beauty or fashion boutique experience a plus.
• Proven track record of launching new store openings with experience building implementing and iterating on new processes from the ground up.
• Strong commercial leadership communication organizational presentation and follow-through skills.
• Strong interpersonal skills with an emphasis on building partnerships managing conflict and influencing others.
• Ability to motivate people instill accountability and achieve results.
• Proven record in coaching and developing people to improve performance and achieve professional goals.
• Experience in results-oriented high-growth environments with agile resourceful capabilities.
• Strong knowledge of KPIs P&L management and operational standards.
• Experience with operations systems a plus.
• Candidate must be available to work in New York City.
• Able to work a full-time but potentially varied schedule including nights weekends and holidays as needed.
• Required 60% in-store presence (3 days in-store 1 day office 1 day remote).
• Up to 60% travel required with the ability to travel for substantial periods of time and at short notice.

Additional Information :

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.

All your information will be kept confidential according to EEO guidelines.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise performance and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position LVMH Inc. reserves the right to pay outside of the published range of $135000-$175000.00.

Remote Work :

Yes

Employment Type :

Full-time