Senior Analyst QDRO-QMCSO-POA
Senior Analyst QDRO-QMCSO-POA
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$ 65000 - 78000
1 Vacancy
Job Description
The Role
As a Senior Analyst within the QDRO/QMCSO/POA Group of Pension Outsourcing you will work with consultants and senior consultants in administering Qualified Domestic Relations Orders (QDROs) Qualified Medical Child Support Orders (QMCSOs) and Power of Attorney (POA) documents for Fortune 1000 and other non-profit organizations. As a key team member responsible for work product and oversight of workflow you will be working directly on client projects in support of broad client engagements.
You will contribute as part of a team to the entire range of QDRO/QMCSO/POA outsourcing services and projects. You will work with mid and senior consultants as well as interface with clients to answer questions resolve issues and complete projects. In this role you will:
- Learn all aspects of QDRO/QMCSO/POA rules and learn to administer these services
- Learn project management of these services
- Assist in management of specialized QDRO/QMCSO/POA Call Center
- Assist in updating and creation of process documentation materials
- Manage and coach team to ensure progress against established budgets timelines and quality standards
- Serve as primary daily contact to clients on delivery of services
- Respond to and resolve complex issues including those escalated by less experienced Analysts
- Review work and deliverables of Analysts
- Raise issues as appropriate to Consultants/Senior Consultants
- Deliver on projects to meet or exceed client expectations
- Increase efficiency within client teams by identifying ways to improve processes
- Develop and train less experienced Analysts
- Employ WTWs Professional Excellence tools and concepts to ensure efficient and quality output/service delivery
- Adhere to plan documents and government regulations in administering plans
- Maintain complete and accurate work papers and audit trails
Qualifications
The Requirements
- Bachelors Degree is required
- Prior experience in professional services firm benefits service center or legal environment a plus
- General knowledge of defined contribution (401(k)) plans and/or defined benefit plans a plus
- Well organized with exceptional attention to detail
- Excellent analytical and problem solving skills
- Strong written and verbal communication skills
- Professional client-focused approach to colleagues and assignments
- Natural ease and effectiveness when dealing with clients/colleagues at all levels
- Proficient in Microsoft Office (Word and Excel)
- Ability to work both independently and on client teams who enjoys a fast-paced environment
- Sense of accountability; owning ones work and taking pride in it
- Proven experience successfully working on multiple projects and producing quality deliverables on time
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
This is a remote position and is open for anyone residing in the US.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications qualifications/experience performance in the role and potential for revenue generation (Producer roles only).
Compensation
The base salary compensation range being offered for this role is $65000 to $78000 USDannually.
This role is also eligible for an annual short-term incentive bonus.
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
- Health and Welfare Benefits: Medical (including prescription coverage) Dental Vision Health Savings Account Commuter Account Health Care and Dependent Care Flexible Spending Accounts Group Accident Group Critical Illness Life Insurance AD&D Group Legal Identify Theft Protection Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
- Leave Benefits: Paid Holidays Annual Paid Time Off (includes state/local paid leave where required) Short-Term Disability Long-Term Disability Other Leaves (e.g. Bereavement FMLA ADA Jury Duty Military Leave and Parental and Adoption Leave) Paid Time Off
- Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans eligibility requirements.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers we will consider for employment qualified applicants with arrest and conviction records.
EOE including disability/vets
Required Experience:
Senior IC
Employment Type
Full-Time
