Specialist SA, Edge Services, WWSO

Are you passionate about helping customers utilize the latest in secure distributed computing and content acceleration technologies Do you have the ability to put together unique solutions that bring together a global look at security and performance Do you have a unique combination of deep technical knowledge business acumen and strong interpersonal skills Amazon Web Services (AWS) is seeking an Edge Services Solutions Architect to work with our customers to craft cloud-based solutions.

At AWS customer obsession is in our DNA. The successful candidate will become a trusted adviser to our customers and will work with AWS sales business development and our edge services team to drive edge-services-related adoption and revenue. This will include showcasing services such as AWS CloudFront (CDN) Shield (DDOS Mitigation) WAF (Web Application Firewall) Amazon Global Accelerator and other Edge services.

Your broad responsibilities include: owning the technical engagement and ultimate success around specific implementation projects. You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. In addition you will engage with other AWS service teams solutions architects partner and professional services organizations to drive large and highly complex sales opportunities to closure.

Here Are Some Other Qualities We Are Looking For

Be great fun to work with. In this role you will love what you do and instinctively know how to make work fun. You will be dynamic and creative and willing to take on any challenge and make a big impact.

Enjoy working with customers of all shapes and sizes. You will have a passion for educating training designing and building cloud solutions for a diverse and challenging set of customers ranging from small businesses and startups to the largest enterprises.

As a Specialist Solution Architect you will be the trusted technical advisor throughout a customers lifecycle. You are a domain expert and will leverage your knowledge to ensure our customers understand and utilize the Edge Services to its fullest extent. Your goal is to help customers be successful and derive the most value possible.




Key job responsibilities
Ensure customer success in building and launching edge-services-related solutions on the AWS platform
Educate customers of all sizes on the value proposition of AWS and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS
Capture and share best-practice knowledge amongst the AWS solutions architect community
Author or otherwise contribute to AWS customer-facing publications such as whitepapers blog posts case studies technical articles and public speaking evangelism opportunities
Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates
Act as a technical liaison between customers service engineering teams and support


A day in the life
Meet with customers and their account managers and solution architects for the largest and most strategic customer accounts to discuss opportunities to transform their workloads with AWS. Discuss the same opportunities with supporting AWS service specialist teams cloud economics and partner teams to fine tune architectures solutions and migration strategies. Share updates on customer trends with the team and key stakeholders before celebrating with the extended team in a collaborative and hybrid working environment.



About the team
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.



- 10 years of design implementation or consulting in applications and infrastructures experience
- Deep hands-on (development/implementation) experience with edge technologies and advanced use case configuration. Deep understanding of how the internet works and the desire to expand that knowledge. For example: 1/ Layers and protocols of the OSI model such as TCP/IP TLS DNS HTTP 2/ Reverse and forward proxies and the applications of both 3/ Security aspects of an internet property such as Firewalls WAFs Bot Management Rate Limiting (M)TLS Zero Trust 4/Performance aspects of an internet property such as Speed Latency Caching Video Streaming HTTP/2 TLSv1.3
- Enjoying the adventure of troubleshooting and solving technical problems
- Understanding how AWS and Edge Services plays an increasingly important role on todays internet
- Experience communicating across technical and non-technical audiences including executive level stakeholders or clients

- Experience in a technical role within a sales organization
- Cloud Technology Certification (such as Solutions Architecture Cloud Security Professional or Cloud DevOps Engineering)
- Experience architecting/operating solutions built on AWS
- Experience working with end user or developer communities

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.