Switchboard Operator
Switchboard Operator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary
We are looking for an enthusiastic and interpersonal individual to join our office services team. Reporting to the Office Services Manager The Switchboard Operator represents the organization in a professional positive and upbeat manner as the first line contact with our customers (internal and external). Additionally theymust ensure callers/visitors are directed to appropriate person in a timely fashion to enable quicker response time for business decisions. The Switchboard Operator must demonstrate a strong work ethic be highly organized self-motivated and able to manage their time based on priorities and deadlines. This position will need to be a team player with a positive attitude creativity and the ability to provide outstanding customer service and value.
Responsibilities
- Ensuring minimal inconvenience to callers trying to reach employees of our company prompt answering transferring messages
- Reception Duties: greeting visitors answering phones taking messages
- Maintaining Reception Area: ensuring cleanliness of reception area security of front doors (lock/unlock) maintaining night service and extended greeting on phones as required
- General Office Support: provide various departments with general clerical support as needed while ensuring the phones maintain #1 priority at all times
- Troubleshooting identifying and communicating any technical issues with regard to switchboard console and directing the issue to the supervisor for action. Maintain log of technical issues for management review
- Provide administrative support to the HR team
- Maintaining Company Phone Lists
- Ensure deliveries are directed to the proper location when mailroom coordinator is not available. Arranging pick ups for intra-city couriers
- Shares knowledge with others in department to assist in promoting a better-trained workforce
- Operate switchboard and transfer calls to 200 extensions;
- Provide prompt service in a professional and friendly manner;
- Relay accurate messages to recipients;
- Greet and direct customers suppliers and guests;
- Log IT/computer support requests
- Other duties as assigned
Technical Requirements
- Completion of high school diploma or equivalent
- Exceptionally competent in Microsoft Office (Excel PowerPoint Word)
- Previous experience with JD Edwards would be considered an asset.
- Ability to manage multiple priorities work well under pressure and possess strong organizational skills.
- High degree of confidentiality and judgement coupled with effective communication.
Business Requirements
- Ability to work in a fast-paced environment while managing multiple tasks.
- Experience working within the construction field would be considered an asset.
- Strong attention to detail and quality.
Cultural Requirements
- Strong interpersonal skills and highly collaborative approach to working with others.
- Excellent business writing and grammar skills with the ability to create documents and presentations.
- Ability to work extended/flexible hours based on project requirements.
As a member of the OSCO Construction Group we offer a comprehensive compensation package including health and dental coverage life insurance RRSP and tax-free savings account options. Additionally we offer educational scholarships to children of employees health & wellness programming celebratory events and employee sport team sponsorships.
About OSCO
The origins of the OSCO Construction Group go back to 1955 when Ocean Steel & Construction Ltd. was founded in Saint John New Brunswick. Since that time the OSCO Construction Group has grown to encompass four main operating sectors:Steel Concrete ConstructionandCorporate. Within these sectors lie an ever-expanding number of construction-related companies and divisions serving a growing market area and employing over twelve hundred employees.
Employment Type
Full-Time
