Onboarding Officer
Onboarding Officer
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Job Description
Primary Location
Job Description Summary
Join our fast-paced Network Services team and help onboard subcontractors like a pro ensuring everything is smooth compliant and ready for action.
This role is your backstage pass to high-level program operations compliance and resource coordination. If you love ticking all the boxes getting things done and making sure no detail is missed we want to hear from you!
About the Role
Job Description
As an Onboarding Officer youll play a critical role in ensuring employees and subcontractors across the Utilities Services business are fully onboarded into both Service Stream and client systems. This includes compliance with all applicable regulations and standards across health and safety environment legal and quality domains.
Working closely with our operational teams youll help drive effective resource allocation and availability across all contracts supporting the full program lifecycle in a fast-paced high-performance environment.
Nature of position: Permanent Full Time
Location: Melbourne - 655 Collins St
Reporting Line: Compliance Manger - Network Services
Key responsibilities
- Manage and maintain accurate records of subcontractor details including accreditations insurances inductions and OH&S documentation ensuring full compliance prior to deployment.
- Validate and update subcontractor documentation with precision and attention to detail.
- Actively follow up with subcontractors to collect outstanding documentation ensuring timely resolution of compliance gaps.
- Monitor and implement updates from the Governance team ensuring all onboarding and compliance processes align with relevant Australian industry standards.
- Accurately enter and manage data across internal systems and client platforms.
- Prepare and manage professional correspondence to support clear and effective communication.
- Support the day-to-day functions of the Resource Optimisation team particularly recruitment and onboarding activities.
- Maintain a well-organized and current digital filing system in line with best practice and audit requirements.
Experience required
- Minimum of 2 years experience in an administrative or compliance support role.
- Advanced computer literacy particularly with Microsoft Office Suite (Word Excel Outlook) Adobe and internal database systems.
- Strong organisational skills and exceptional attention to detail.
- Ability to work autonomously and as part of a collaborative multi-disciplinary team.
- Adaptable and proactive with the ability to prioritise effectively and respond to changing demands.
- Strong problem-solving skills and the initiative to identify and resolve issues independently.
- Excellent interpersonal and communication skills with a team-first attitude.
- Demonstrated understanding of business operations including the ability to identify risks and opportunities.
- Understanding of or exposure to the Utilities industry highly desirable
At Service Stream we are proud to deliver essential infrastructure services that support communities across Australia. This role offers a fantastic opportunity to gain exposure to complex operational environments while contributing to meaningful projects within the utilities sector
About Us:
Service Stream is an equal opportunity ASX-listed business that develops and operates Australias essential services networks across telecommunications utilities transport defence and social infrastructure industries. Specialising in designing constructing and maintaining new and existing networks we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders people with disabilities LGBTQI individuals and other diverse groups. As a signatory to the Veterans Employment Commitment we also value the skills and experience of ex-ADF members and their partners strongly considering veterans who meet the key criteria for our employment opportunities.
Department
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
