Resident Support Specialist

WHO IS CHI

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing have a home of their own and a job to support them. We believe quality affordable housing is the foundation for prosperity personal fulfillment and success.

WHY CHI

CHI employs a team of hard-working compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

WHAT WILL I BE DOING

CHI is looking for a part-time Resident Support Specialist (RSS) for our Poughkeepsie location. You will provide a safe structured supervised and accountable environment for CHI residents and staff. This is accomplished by performing the following functions:

• Maintain visibility to residents by wearing Safety Monitor vest and ID badgeand inspect site through regular (hourly) tours of the property. Review video cameras and monitors area consistently.
• Enforce CHI site and DSS/DCFS policies regulations and rules with residents.
• Intervene in situations as needed in an appropriate fashion to de-escalate situations and redirect behavior.
• Provide limited crisis intervention to residents when necessary until CHI professional staff Shelter Manager Program Manager or Program Director is able to be contacted and/or intervene. Contact supervisor and/or the proper authorities as needed.
• Maintain appropriate documentation accurately throughout shift i.e. turn-over census logs incident reports etc.
• Conduct unit inspections in accordance with OTDA/DSS/DCFS /CHI standards by physically entering each unit to ensure proper monitoring and follow up is recorded.
• Accept resident referrals and review rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake. Perform bag searches upon intake and as required by bag search requirement protocol.
• Submit all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (logs notes incident reports). Maintain logs office and site in an orderly fashion.
• Inform Shelter Manager of work sites physical condition (i.e. dangerous conditions possible repair needs supply needs etc.).
• Prep vacant units for new placements.
• Maintain proper usage of cleaning supplies and inventory.
• Facilitate and document evacuation procedures (i.e. fire drills) as directed by Managers.
• At the direction of CHI staff (Program Manager or Program Director) act as a liaison between the agency and the community at large.

ANYTHING ELSE

• Salary: $18.00
• Overtime available
• Open shift:Saturday/Sunday 8am-4pm
• Location; Poughkeepsie NY

WHAT DO I NEED

• Education: High School Diploma or GED preferred. 1-2 years of experience in a related field may be substituted for high School diploma or GED.
• Experience: 1-2 years of experience working in related field preferred; if candidate has High School Diploma GED or higher no work experience is required.
• Communication: Excellent verbal and written communication skills. Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Reasoning Ability: Ability to prioritize make appropriate decisions and judgment calls and perform proper notifications.

DIVERSITY EQUITY AND INCLUSION

Community Housing Innovations Inc. (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants and prohibits discrimination on the basis of race color creed religion national origin citizenship status age disability sex gender gender identity or expression sexual orientation marital status partnership status veteran status genetic information or any other status protected by applicable federal state or local laws. Community Housing Innovations is committed to diversity equity and inclusion.

This commitment applies to recruiting hiring placement promotion transfer compensation training assignments benefits employee activities termination access to facilities and programs and all other terms and conditions of employment as well as general treatment during employment.