Call Center Customer Service Rep. / CSR
Call Center Customer Service Rep. / CSR
Posted on :
25-06-2025
Employer Active
1 Vacancy
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Job Description
Throughout the past 25 years plus MMC one of the most trusted names in workforce management services has successfully delivered strategic solutions to large and small businesses in numerous industries.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate to the right client for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving Texas. With 2000 employees working in 40 states MMC is able to support all United States locations and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law. In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate to the right client for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving Texas. With 2000 employees working in 40 states MMC is able to support all United States locations and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law. In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Job Title: Call Center Representative Onsite in Newark NJ
Pay Rate:
- $16.50/hour
- $17.50/hour for bilingual candidates
Training Schedule:
- Monday through Friday 9:00 AM 5:00 PM (2 weeks)
Work Schedule (Post-Training):
- Must be available to work a fluctuating schedule within the following hours:
- MondayFriday: 7:00 AM 5:30 PM
- Saturday Sunday and holidays: 8:30 AM 5:00 PM
- 40-hour work week
Requirements:
- Must have prior call center experience
Key Responsibilities:
- Respond to customer inquiries via phone using standard scripts and procedures
- Research and resolve customer issues through written and verbal communication
- Log all customer interactions and maintain accurate records
- Provide timely and appropriate solutions to customer concerns
- Conduct needs analysis and inform customers of available services and resources
- Maintain adherence to schedule including punctuality and appropriate use of time
- Perform other duties as assigned
Ideal Candidate:
- Experienced in a call center environment
- Strong communication and problem-solving skills
- Reliable punctual and adaptable to a flexible schedule
- Bilingual candidates encouraged to apply
Employment Type
Full-Time
Key Skills
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