Director Enterprise Transformation
Director Enterprise Transformation
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Salary Not Disclosed
1 Vacancy
Job Description
POSITION QUALIFICATIONS/REQUIREMENTS:
- Education and/or Experience: Bachelors degree (B.A.) from four-year college or university in Business IT Healthcare Administration or related field; Masters degree preferred
- 10 years of experience in at least two of the three domains; 5 years in a leadership role.
- Prosci Lean Six Sigma ITIL or BPMN certifications strongly preferred.
- Proven success driving cross-functional enterprise initiatives.
- Strong communication facilitation and executive presence.
- Able to work with minimum supervision and exercise a high degree of discretion and independent judgment
- Possess strong business acumen with analytical and problem-solving skills
- Able to prioritize multiple job responsibilities and exercise critical thinking skills
- Ability to interface with Senior Leadership and other staff
LOCATION:
This position will be remote or onsite at an Empath Health office or Remote/Hybrid.
ORGANIZATIONAL SUPPORT:
- Supports and promotes the mission vision and values of Empath Health
- Demonstrate professional accountability
- Advocate for positive change
- Display customer service excellence
- Utilize all communication technologies and practices effectively
- Participates in improving performance and quality
KEY COMPETENCIES
- Strategic Systems Thinking
- Organizational Change Leadership
- Enterprise Architecture Alignment
- Operational Excellence
- Stakeholder Management
- Risk and Compliance Awareness
JOB DUTIES/RESPONSIBILITIES:
GOVERNANCE (30%)
- Establish enterprise governance structures across transformation initiatives.
- Define policies decision rights escalation paths and compliance measures.
- Facilitate executive steering committee operations and governance cadence.
- Ensure alignment of IT business operations and digital investments with strategic goals.
CHANGE MANAGEMENT (30%)
- Develop and execute enterprise change management strategies based on Prosci or similar frameworks.
- Lead change impact assessments stakeholder engagement plans and adoption strategies.
- Embed change management within project and portfolio lifecycles.
- Measure change readiness and adoption success across initiatives.
BUSINESS PROCESS MANAGEMENT (30%)
- Stand up a Center of Excellence (CoE) for BPM using Lean Six Sigma or similar principles.
- Standardize process modeling documentation and optimization practices.
- Identify automation candidates and partner with technology teams on RPA AI or workflow tools.
- Support continuous improvement initiatives tied to performance and transformation metrics.
CROSS FUNCTIONAL PARTNERSHIP & STRATEGIC ALIGNMENT (10%)
- Serve as a strategic partner across departments including Clinical Operations HR Finance and Digital Health.
- Support enterprise planning efforts and the translation of strategy into executable programs and initiatives.
- Align governance change and process practices to strategic priorities such as the MSO transformation and digital modernization.
- Establish shared KPIs and drive transparency across departmental change and process outcomes.
- Participate in or lead transformation programs requiring multi-stakeholder engagement and organizational alignment.
Empath Health values diversity as it strengthens our community and care. We embrace the diversity of cultures thoughts beliefs and traditions of our employees volunteers and people we are honored to serve across our network. Our diverse staff reflects our community and each day we work to be respectful sensitive and competent with each other and those in our care. In every journey we are dedicated to achieving comfort dignity and exceptional care. Those of all backgrounds are welcome and encouraged to apply with us or seek our care and services.
Our commitment to patient client staff and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza is a condition of employment and a requirement for all Empath Health employees.
Providing compassionate full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the community!
Required Experience:
Director
Employment Type
Full-Time
